Senior SAN Infrastructure Specialist

Job Title: Senior SAN Infrastructure Specialist Location: UAE (Remote) Employment Type: Full-Time Work Arrangement: Fully Remote — 100% Work From Home Level: Senior About Us We are seeking an experienced Senior SAN Infrastructure Specialist to design, manage, maintain, and optimize enterprise Storage Area Network (SAN) infrastructure. The successful candidate will ensure high availability, performance, security, and resilience across storage environments supporting critical business applications and data center operations. This role requires strong technical expertise in enterprise storage technologies, storage networking, disaster recovery, and infrastructure troubleshooting, with all responsibilities performed remotely. Key Responsibilities Design, implement, configure, and maintain enterprise SAN infrastructure to support business-critical applications and services. Administer storage platforms from vendors such as Dell EMC, HPE, IBM, NetApp, or equivalent enterprise storage providers. Manage Fibre Channel SAN fabrics, switches, zoning, LUN masking, host connectivity, and storage access controls. Configure and maintain SAN switches and directors from platforms such as Brocade and Cisco MDS. Monitor storage capacity, throughput, latency, IOPS, availability, and overall infrastructure performance. Troubleshoot complex storage connectivity, performance degradation, multipathing, and hardware or software-related incidents. Manage storage provisioning, LUN allocation, volume mapping, expansion, migration, and decommissioning activities. Support integration between SAN storage systems, virtualization platforms, operating systems, databases, and enterprise applications. Administer storage replication, snapshots, cloning, backup integration, and data protection solutions. Develop and maintain disaster recovery procedures, storage recovery plans, and business continuity capabilities. Conduct capacity planning and performance forecasting to ensure storage infrastructure meets current and future business requirements. Implement storage redundancy, high-availability configurations, and fault-tolerance mechanisms to minimize service disruptions. Apply firmware upgrades, security patches, configuration changes, and maintenance activities in accordance with approved change management procedures. Maintain infrastructure documentation, topology diagrams, configuration records, operational procedures, and technical standards. Collaborate remotely with infrastructure, network, server, cloud, cybersecurity, database, and application teams to resolve technical issues. Coordinate with hardware vendors and service providers for incident escalation, technical support, and lifecycle management. Participate in infrastructure incident management, root-cause analysis, problem resolution, and service improvement initiatives. Ensure compliance with enterprise security policies, access management requirements, audit controls, and applicable data protection standards. Support infrastructure modernization, storage consolidation, technology refreshes, and migration projects. Identify opportunities to automate repetitive storage administration tasks using approved scripting and orchestration tools. Provide technical guidance to junior engineers and contribute to knowledge sharing and operational best practices. Perform infrastructure administration, monitoring, troubleshooting, and coordination through approved remote access tools and secure management platforms. Qualifications and Experience Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related discipline. At least 5–8 years of experience in enterprise storage administration, SAN infrastructure engineering, or data center infrastructure management. Strong hands-on experience with enterprise SAN architecture, Fibre Channel technologies, and storage networking. Experience administering enterprise storage arrays from vendors such as Dell EMC, HPE, IBM, NetApp, or equivalent platforms. Practical knowledge of Brocade Fibre Channel switches, Cisco MDS switches, zoning, fabric management, and SAN connectivity troubleshooting. Experience with storage provisioning, LUN masking, multipathing, replication, snapshots, and storage performance optimization. Familiarity with VMware vSphere, Microsoft Windows Server, Linux environments, and enterprise virtualization technologies. Understanding of storage protocols and technologies such as Fibre Channel, iSCSI, NVMe over Fabrics, and NFS or SMB where relevant. Experience supporting backup, recovery, business continuity, and disaster recovery solutions. Knowledge of storage monitoring tools, capacity management, infrastructure automation, and configuration management. Ability to analyze complex technical issues, conduct root-cause analysis, and implement sustainable solutions. Understanding of infrastructure security, role-based access controls, encryption, patch management, and change management processes. Experience with enterprise incident management systems and IT service management practices, including ITIL principles. Strong documentation, analytical, communication, and problem-solving skills. Ability to work independently and coordinate effectively with distributed technical teams in a fully remote environment. Relevant certifications, such as vendor-specific storage certifications, Brocade or Cisco networking certifications, VMware certifications, or ITIL, are an advantage. Reliable internet connectivity and a secure home-working environment suitable for handling confidential infrastructure information. Key Performance Indicators (KPIs) Infrastructure Availability: Maintain high availability and reliability of SAN infrastructure. Storage Performance: Optimize latency, throughput, IOPS, and overall storage responsiveness. Incident Resolution: Resolve storage incidents within agreed service-level targets. Capacity Management: Maintain sufficient storage capacity and provide accurate capacity forecasts. Change Success Rate: Execute infrastructure changes, upgrades, and migrations with minimal disruption. Disaster Recovery Readiness: Maintain effective replication, recovery procedures, and documented disaster recovery plans. Security and Compliance: Ensure adherence to infrastructure security standards and access control policies. Operational Efficiency: Improve storage utilization, automation, documentation, and incident prevention. Remote Productivity: Deliver infrastructure support and project milestones effectively while working fully remotely. What We Offer Competitive compensation based on qualifications and technical experience. 100% remote work with no routine office attendance required. Opportunities to work with enterprise-grade storage and infrastructure technologies. Professional development and access to relevant technical training. A collaborative, technology-driven, and performance-focused working environment. Opportunities to contribute to infrastructure modernization, resilience, and optimization projects. Career growth within enterprise IT infrastructure and technology operations. How to Apply Interested candidates should submit an updated CV and a brief cover letter highlighting their SAN infrastructure experience, enterprise storage technologies, Fibre Channel expertise, troubleshooting achievements, and disaster recovery capabilities. Email Subject Line: Application – Senior SAN Infrastructure Specialist (Fully Remote, UAE) We welcome technically skilled professionals who demonstrate strong infrastructure expertise, analytical thinking, and a commitment to delivering secure, reliable, and high-performance enterprise storage services in a fully remote working environment. Show more Show less