BMS Operator (Data Center)

Role Overview The BMS Operator ensures continuous, safe, and efficient operation of the Building Management System (BMS) and related monitoring platforms in a data center environment. The role focuses on real-time monitoring, alarm management, first-line diagnostics, incident escalation, and accurate logging for all facility systems (power, cooling, security, and environment), working closely with ELV, Electrical, Mechanical/HVAC, and Operations teams to maintain uptime and meet SLAs. Key Responsibilities Monitoring & Control Continuously monitor BMS dashboards for HVAC, power, environmental and security subsystems (CRAC/CRAH, chillers, cooling towers, pumps, AHUs, transformers, UPS, generators, PDUs, PDU-R, access control, fire alarm interfaces). Track environmental setpoints (temperature, humidity, differential pressure) and alarm thresholds, ensuring compliance with approved operational envelopes. Execute operator-level controls (start/stop, mode changes) per SOPs and change control approvals. Alarm Management & First-Line Response Acknowledge, categorize, and triage alarms (critical/major/minor) in real time. Perform first-line diagnostics (check trends, statuses, interlocks, field device health); apply safe temporary measures when authorized. Escalate to the ELV Engineer or on-call discipline owners (Electrical/Mechanical/HVAC/Network) per the escalation matrix and within SLA timeframes. Initiate incident tickets/work orders and ensure accurate timestamps, narrative, and resolution notes. Data, Trends & Reporting Maintain shift logs, alarm journals, and handover reports (events, actions, pending work orders, risk items). Build and review trend analyses (e.g., coil ΔT, PUE proxies, chiller COP indicators, UPS load %, room temperature stability). Produce daily/weekly/monthly dashboards for the ELV Engineer covering alarms, MTTA/MTTR, nuisance alarms, and recurring fault patterns. Support root-cause analysis (RCA) by exporting data, screenshots, and sequence-of-events (SOE) reports. SOPs, Change & Compliance Operate strictly under SOPs, MOPs, EOPs and permit-to-work/lockout-tagout (LOTO) protocols. Adhere to Change Management (no setpoint/logic changes without approved CR). Assist with audit readiness (Tier requirements, internal QA, regulatory inspections); keep point lists, graphics, and device inventories current. System Health & Housekeeping Report and track graphic issues, incorrect point bindings, device comms failures, and stale/nuisance alarms. Coordinate with ELV/controls vendors for patching, backups, seasonal tuning, and graphics/logic enhancements. Verify time synchronization, trend retention, and database backups per policy. Coordination & Communication Provide clear shift handovers and incident briefings. Liaise with Electrical/Mechanical teams during planned maintenance (PM) to prevent false alarms and keep monitoring accurate. Support facility drills and simulations (power events, fire scenarios, loss-of-cooling). Show more Show less