Senior Database and System Administrator

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we've been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we're looking for passionate individuals who share our vision and values Job Summary: Providing database administration and system administration support for ensuring the availability, performance, integrity, and security of the organization’s databases and server infrastructure, with primary focus on the databases supporting the Hospital Information System (HIS) as well as other clinical, business, and corporate applications. In addition to installing, configuring, monitoring, tuning, and maintaining database environments, managing backup, recovery, and high availability solutions, and enforcing data security and access controls, the role will be responsible for administering the supporting server, virtualization, and operating system infrastructure while maintaining clear technical documentation - by working closely with application, infrastructure, and business teams to achieve stable, secure, and well-performing systems that support uninterrupted hospital operations. Primary Responsibilities: Administer, install, configure, upgrade, and patch database platforms (primarily Microsoft SQL Server) supporting the Hospital Information System (HIS) and other clinical, business, and corporate applications. Monitor database performance, capacity, and availability, and proactively tune queries, indexes, and configurations to ensure optimal system response for end users. Design, implement, and regularly test backup, restore, and disaster recovery procedures to ensure data integrity and meet agreed recovery point and recovery time objectives (RPO/RTO). Implement and maintain high availability and replication solutions (e.g., Always On Availability Groups, clustering, log shipping) for critical systems. Manage database security, including user access, roles, privileges, encryption, and auditing, in line with organizational policies and healthcare data privacy requirements. Perform routine database maintenance activities, including integrity checks, index maintenance, statistics updates, and housekeeping jobs, and manage scheduled jobs and alerts. Support HIS upgrades, application releases, data migrations, and integrations by preparing environments, executing database scripts, and validating data during deployments. Coordinate with application teams and vendors to review database changes, troubleshoot data-related issues, and conduct root cause analysis for incidents. Administer Windows and Linux servers, virtualization platforms (e.g., VMware, Hyper-V), and related storage, including provisioning, patching, and capacity planning. Manage Active Directory, group policies, user accounts, and core infrastructure services (DNS, DHCP, file and print) in coordination with the infrastructure team. Monitor server health, system logs, and security alerts, and apply operating system and security patches in line with change management procedures. Maintain accurate technical documentation, including database and server inventories, configurations, standard operating procedures, and recovery runbooks. Participate in the on-call rotation and support after-hours maintenance windows to ensure continuity of critical hospital systems. Contribute to IT audits, compliance reviews, and continuous improvement of database and system administration practices. Education / Professional Qualifications: Education Degree: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a closely related field (Master’s degree is a plus). Years of Experience: 5–7 years of relevant experience in database administration, including at least 2 years in system or server administration, with experience in Hospital Information System (HIS) or similar healthcare IT environments preferred (e.g., HIS database support, upgrades, or data migrations). License: None. Professional Certification: Microsoft SQL Server certification covering on-premises and cloud database administration preferred (e.g., MCSA/MCSE: SQL Server Database Administration, or Microsoft Certified: Azure Database Administrator Associate). For system administration, Microsoft Certified: Windows Server Hybrid Administrator Associate or VMware Certified Professional (VCP) is a plus. Experts & Skills: Strong hands-on expertise in Microsoft SQL Server administration (installation, configuration, upgrades, and performance tuning), with exposure to other database platforms considered a plus. Proven experience in backup and recovery strategies, disaster recovery planning, and high availability solutions for mission-critical systems. Advanced proficiency in T-SQL, including query optimization, execution plan analysis, and troubleshooting of blocking and deadlocks. Solid understanding of database security, access control, encryption, and auditing, with awareness of healthcare data privacy and protection requirements. Good understanding of Hospital Information Systems (HIS) and their underlying data structures, integrations, and operational dependencies. Working knowledge of Windows Server and Linux administration, Active Directory, and core network services. Experience with virtualization (VMware or Hyper-V), storage, and server monitoring tools. Familiarity with scripting and automation (PowerShell, Bash, or similar) to streamline routine administration tasks. Familiarity with ITIL practices, including incident, problem, and change management. Proficiency in producing clear technical documentation and standard operating procedures. Effective verbal and written communication skills. Excellent analytical and problem-solving skills. Attention to detail. Show more Show less