Telesales Specialist (Real Estate)

Company Description SkyWing Real Estate is a premier brokerage firm in Dubai, specializing in luxury property sales, leasing, and investment advisory for local and international clients. The company focuses on exclusive apartments, villas, penthouses, and off-plan projects across Dubai’s most prestigious communities. With strong expertise in Dubai real estate market trends, RERA regulations, and investment strategies, SkyWing Real Estate provides tailored solutions that support high-return investments and lifestyle needs. The team is committed to delivering a seamless, transparent, and results-driven experience for buyers, sellers, landlords, and investors. Based in Dubai and serving global clients, the company combines professionalism, integrity, and deep market insight across prime and emerging locations. Role Description The Telesales Specialist (Real Estate) is a full-time, on-site role based in Dubai, United Arab Emirates. The specialist will conduct outbound and inbound calls to prospective buyers, tenants, and investors, presenting property offerings and qualifying leads for the sales team. Day-to-day responsibilities include building rapport with clients, understanding their requirements, providing accurate information on listings and off-plan projects, and scheduling viewings or meetings with property consultants. The role also involves maintaining detailed records in CRM systems, following up on leads, supporting marketing campaigns, and meeting individual and team sales targets. The Telesales Specialist will collaborate closely with sales agents and management to optimize conversion rates and enhance the client experience. Qualifications Strong Sales skills with a focus on telesales, lead generation, and conversion in a real estate or related environment. Excellent communication skills, including fluent spoken English and professional phone etiquette. Knowledge of additional languages, such as French or Arabic, is an advantage. Customer Service and Customer Support skills to handle inquiries, resolve concerns, and ensure a positive client experience throughout the sales cycle. Training mindset, with the ability to absorb product and market knowledge quickly and apply guidance from management to improve performance. Previous experience in real estate, telesales, call center operations, or business development is preferred. Comfort working with CRM tools, call tracking systems, and basic office software. Goal-oriented, resilient, and able to work in a fast-paced, target-driven environment. High school diploma or bachelor’s degree in Business, Marketing, or a related field is an advantage. Show more Show less