Duty Manager

Core Responsibilities:- • Follow up daily medical care delivery plans in line with hospital service provision standards. • Monitor and ensure proper patient admission, transfer, and discharge processes in compliance with hospital policies. • Follow up on the presence and punctuality of registrars and consultants on approved shifts and take disciplinary actions for violations, notifying the Medical Director. • Conduct follow up clinical rounds to review critical cases, deaths, morbidity, and high-risk patients, and prepare follow-up reports. • Participating in DAMA Retention • Follow up daily financial status for credit and cash patients. • Coordinate and support medical unit managers to ensure smooth interdisciplinary communication and escalation of clinical and operational issues. • Act as a leadership representative during duty shifts in the absence of the Medical Director or Alternate Director. • Provide guidance and support to on-duty staff to resolve clinical, operational, or behavioral issues. • Receive and investigate patient and family complaints during duty shifts and implement immediate corrective actions. • Submit daily reports on complaints, actions taken, and unresolved issues to the Medical Director. • Ensure all clinical activities comply with hospital policies and quality standards. • Report clinical violations, incidents, and non-compliance cases to the Medical Director with corrective actions taken. • Ensure compliance with patient safety standards, infection control policies, and risk management procedures. Requirements:- • Bachelor’s degree in medicine. • 3 years’ experience in medical management Show more Show less