Sales Executive/Sales Advisor – Luxury

Job Purpose: To drive sales and provide exceptional customer service in the watch/luxury retail sector. The Sales Advisor will leverage their product knowledge, interpersonal skills, and proactive approach to achieve sales targets and enhance the customer experience. Key Responsibilities: Deliver an outstanding and personalized customer experience, creating long-term client relationships. Actively engage with customers, assess their needs, and recommend suitable luxury watches. Achieve and exceed individual and team sales targets. Maintain in-depth knowledge of watch brands, products, features, and industry trends. Assist in visual merchandising and maintaining store presentation standards. Handle customer queries, complaints, and after-sales service professionally. Support the training and mentoring of junior sales staff when required. Maintain accurate sales records and reports. Qualifications & Skills: Proven experience in luxury retail, preferably watches/jewelry. Strong sales and negotiation skills with a results-driven approach. Excellent communication and interpersonal skills. Proactive, enthusiastic, resilient, and optimistic personality. Ability to work flexible hours, including weekends and holidays. Desired Attributes: Passion for luxury watches and brand representation. Strong problem-solving and decision-making capabilities. Ability to thrive in a fast-paced, customer-focused environment. Show more Show less