Travel Expert

Company Description Tripatak.com is a travel platform dedicated to helping individuals and businesses plan and manage memorable journeys. The company focuses on delivering efficient, tailored travel solutions that balance comfort, cost, and convenience. Tripatak.com values customer satisfaction, clear communication, and reliable service across all stages of the travel experience. Team members are encouraged to bring practical insights, local knowledge, and a passion for travel to support clients. The work environment promotes collaboration, professional growth, and a commitment to problem-solving. Role Description The Travel Expert role at Tripatak.com is a full-time hybrid position based in Qesm El Doki, with some flexibility to work from home. The Travel Expert will handle day-to-day travel arrangements for individual and business clients, including booking flights, accommodations, ground transportation, and related services. The role involves advising clients on itineraries, budget options, and travel policies, as well as managing changes, cancellations, and special requests. The Travel Expert will respond to inquiries via phone, email, and online platforms, ensuring clear, professional communication and high-quality customer service. The position also includes maintaining accurate travel records, coordinating with vendors, and staying current on travel regulations, visa requirements, and destination information. Qualifications Candidates should possess strong skills in Travel Arrangements and Travel Management, including itinerary planning, booking, and coordination. Candidates should possess excellent Communication and Customer Service skills to support clients and resolve issues effectively. Candidates should possess experience with Business Travel, including understanding corporate travel needs, policies, and budgets. Candidates should possess proficiency with travel booking tools, online reservation systems, and basic office software. Attention to detail, organizational skills, and the ability to manage multiple requests and deadlines are essential. Ability to work in a hybrid setup from Qesm El Doki, collaborate with team members, and maintain a professional, client-focused approach. Prior experience in a travel agency, corporate travel department, or related field is preferred. A relevant diploma or degree in tourism, hospitality, business, or a similar discipline is beneficial. Show more Show less