Lead, Sectors Growth

📍 Location: Riyadh, Saudi Arabia Employment Type: Full-Time Team: Growth Reports To: Chief Growth Officer At Zid, we’re building commerce experiences that empower merchants to run and grow their businesses while delivering seamless experiences to their customers. We’re looking for a Lead, Sectors Growth to drive growth across priority retail and commerce sectors, identify high-potential market opportunities, and build strategic partnerships that accelerate merchant acquisition and business growth. You’ll focus on developing sector-specific growth strategies, identifying opportunities to expand Zid’s presence, and creating scalable programs that increase merchant sales and Gross Merchandise Value (GMV). You’ll play a key role in shaping Zid’s sector expansion strategy, building a high-performing team, and establishing long-term partnerships that deliver measurable commercial impact. What You’ll Work On Operational Responsibilities 1. Sector Strategy & Market Expansion Lead market research and sector analysis to identify and prioritize high-potential industries based on market size, merchant opportunities, GMV potential, and competitive positioning. Develop and execute sector-specific growth strategies aligned with Zid’s commercial objectives and long-term expansion plans. Build scalable sector entry plans, including market positioning, value propositions, partnership opportunities, and merchant acquisition strategies. Identify emerging market opportunities and develop actionable plans to expand Zid’s presence across priority sectors. 2. Merchant Growth & GMV Development Design and implement growth initiatives that increase merchant sales, transaction volumes, and GMV across priority sectors. Develop sector-specific programs that improve merchant performance through product adoption, marketing campaigns, and commercial enablement. Drive adoption of Zid’s ecosystem solutions, including ZidPay, ZidShip, ZidPOS, and other relevant products. Collaborate with internal teams to develop initiatives that improve merchant conversion, average order value, repeat purchases, and overall business performance. Identify opportunities to support merchant growth through seasonal campaigns, co-marketing initiatives, and sector-specific commercial programs. 3. Strategic Partnerships & Business Development Identify, establish, and manage strategic partnerships with industry associations, suppliers, distributors, brands, technology platforms, and ecosystem partners. Lead partnership negotiations and develop commercial agreements that support merchant acquisition and GMV growth. Build partnership programs that generate qualified business opportunities, expand Zid’s merchant network, and deliver measurable commercial results. Maintain strong relationships with senior stakeholders and strategic partners to identify new growth opportunities. Evaluate partnership performance and develop action plans to maximize commercial value and return on investment. 4. Go-to-Market Strategy & Marketing Collaboration Develop sector-specific go-to-market strategies, value propositions, and positioning to strengthen Zid’s presence in priority markets. Collaborate with Product Marketing and Digital Growth teams to design and execute targeted marketing campaigns. Identify opportunities for joint marketing initiatives with strategic partners to increase market awareness and merchant engagement. Represent Zid at industry events, business forums, and strategic meetings to strengthen brand positioning and commercial relationships. Monitor campaign effectiveness and optimize marketing initiatives based on commercial performance and market insights. 5. Sales Enablement & Cross-Functional Collaboration Collaborate with Sales teams to develop sector-specific lead generation strategies and improve conversion opportunities. Establish clear lead qualification criteria, service-level agreements (SLAs), and handoff processes between Growth and Sales. Work closely with Product, Marketing, Sales, and Merchant Growth teams to align sector initiatives with business priorities. Identify operational and commercial challenges affecting merchant growth and coordinate solutions with relevant teams. Ensure sector growth programs translate into qualified leads, new paid merchants, and measurable revenue opportunities. 6. Team Leadership & Development Build and lead the Sector Growth team, ensuring alignment with Zid’s growth strategy and business objectives. Develop hiring plans, define team responsibilities, and establish clear performance expectations. Coach and develop team members to strengthen their commercial, analytical, and strategic capabilities. Promote a performance-driven culture focused on ownership, collaboration, and continuous improvement. Evaluate team capacity and organizational needs as Zid expands into additional sectors. Administrative Responsibilities 1. Growth Performance & KPI Management Establish and monitor key performance indicators, including sector GMV, merchant growth, lead quality, partnership contribution, and program ROI. Prepare regular performance reports and strategic updates for the Chief Growth Officer. Evaluate sector performance against business targets and identify opportunities for improvement. Develop corrective action plans to address performance gaps and support growth objectives. 2. Business Planning & Budget Management Develop annual and quarterly sector growth plans, including commercial targets, strategic initiatives, and resource requirements. Prepare business cases and financial evaluations to support sector expansion and partnership opportunities. Monitor program budgets, resource allocation, and investment returns to ensure efficient execution. Provide management with data-driven recommendations to support strategic investment and prioritization decisions. 3. Market Intelligence & Reporting Monitor market trends, competitive developments, merchant needs, and opportunities within the Saudi retail and e-commerce ecosystem. Analyze sector performance and identify factors influencing merchant acquisition, retention, and sales growth. Maintain accurate documentation of sector strategies, partnership agreements, commercial initiatives, and performance results. Present strategic insights and recommendations to senior leadership to support business planning and decision-making. What We’re Looking For Core Qualifications Bachelor’s degree in Business Administration, Marketing, Economics, or a related field. MBA or equivalent qualification is a plus. 5–8 years of experience in marketing, growth, business development, or commercial roles, with demonstrated leadership capabilities. Proven experience leading teams, managing projects, or driving cross-functional growth initiatives. Proven experience developing and executing growth strategies, go-to-market plans, and commercial initiatives that deliver measurable business results. Strong understanding of merchant growth and GMV drivers, including conversion, average order value, customer retention, product assortment, payment solutions, and fulfillment. Demonstrated success in establishing and activating strategic partnerships that generate commercial opportunities and measurable growth. Experience working within e-commerce, marketplaces, retail, payments, fintech, delivery platforms, or FMCG sectors is highly preferred. Strong knowledge of the Saudi retail and commerce ecosystem, including market dynamics, merchant needs, and industry trends. Excellent strategic planning, analytical thinking, negotiation, communication, and stakeholder management skills. Ability to engage confidently with C-level executives, senior decision-makers, and strategic partners. Strong leadership capabilities with the ability to build teams, set performance objectives, and drive execution. Excellent command of Arabic and English, both written and spoken. Saudi national, based in Riyadh. Skills That Matter Soft Skills Strategic Thinking: Develop sec