Looking for Telesales Executive

Company Description Al Waha Consultancy is a UAE-based firm specializing in ISO training and certification support for professionals and businesses. The company offers expert-led courses and practical guidance to help individuals and organizations meet international ISO standards. Through end-to-end assistance, Al Waha Consultancy supports clients in developing relevant skills and achieving recognized certifications. The team focuses on delivering high-quality, tailored solutions that enhance professional growth and organizational performance. Role Description The Telesales Executive role is a full-time, on-site position based in Dubai, United Arab Emirates. In this role, the executive will make outbound calls to prospective clients, introduce ISO training and certification services, and generate qualified leads. Daily tasks include explaining course offerings, handling inquiries, following up on leads, and maintaining an up-to-date record of customer interactions in the CRM system. The Telesales Executive will collaborate with the sales and training teams to meet conversion targets, support campaign activities, and provide clear, professional communication to prospective and existing clients. The role requires consistent achievement of sales goals while delivering a positive customer experience. Qualifications Candidates should possess strong Communication skills, including clear verbal communication and active listening. Candidates should possess Customer Service and Customer Support skills to manage inquiries, resolve issues, and ensure a positive client experience. Candidates should possess Sales and Lead Generation skills to identify prospects, qualify leads, and convert opportunities into enrollments. Relevant experience in telesales, call center, or inside sales, preferably in training, education, or professional services. Ability to work in a target-driven environment, manage time effectively, and handle high call volumes. Proficiency with basic computer applications and CRM or sales tracking tools. Fluency in English; knowledge of Arabic or other languages is an advantage. High school diploma or bachelor’s degree in a relevant field is preferred. Show more Show less