Investigations Lawyer

Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team. Purpose of the role: You are second in command of the L3 team. The point of the position is to take delivery, the vendor relationship and control governance, access control and audit. Own the NCR relationship at L3 level: the open cases, SLA performance, and escalating into NCR management when performance slips. Taking over store problems, Changes, new requirement & project technical preparation. Key Responsibilities: 1. Internal Investigations Conduct internal investigations into suspected misconduct, employee complaints, policy violations, negligence, fraud, theft, and other workplace incidents across restaurants, branches, and head office departments. Investigate incidents involving restaurant employees, branch managers, supervisors, and corporate management. Conduct investigation meetings and interviews with relevant employees, witnesses, and concerned parties. Collect, review, and verify evidence, including documents, CCTV footage, attendance records, transaction records, and written statements, where authorized. Ensure all investigations are conducted fairly, objectively, and confidentially. 2. Restaurant & Branch Investigations Investigate operational violations, cash discrepancies, suspected theft, inventory shortages, food waste, unauthorized discounts, and suspected financial irregularities. Investigate customer complaints and incidents involving employee misconduct or failure to follow company procedures. Conduct field visits to restaurants and branches when required. Review compliance with operational policies, employee conduct standards, and internal control procedures. Coordinate with Operations, Finance, HR, and other relevant departments to establish facts and identify the root causes of incidents. 3. Internal Investigations Conduct internal investigations into suspected misconduct, employee complaints, policy violations, negligence, fraud, theft, and other workplace incidents across restaurants, branches, and head office departments. Investigate incidents involving restaurant employees, branch managers, supervisors, and corporate management. Conduct investigation meetings and interviews with relevant employees, witnesses, and concerned parties. Collect, review, and verify evidence, including documents, CCTV footage, attendance records, transaction records, and written statements, where authorized. Ensure all investigations are conducted fairly, objectively, and confidentially. 2. Restaurant & Branch Investigations Investigate operational violations, cash discrepancies, suspected theft, inventory shortages, food waste, unauthorized discounts, and suspected financial irregularities. Investigate customer complaints and incidents involving employee misconduct or failure to follow company procedures. Conduct field visits to restaurants and branches when required. Review compliance with operational policies, employee conduct standards, and internal control procedures. Coordinate with Operations, Finance, HR, and other relevant departments to establish facts and identify the root causes of incidents. 3. Corporate & Management Investigations Investigate complaints and allegations involving employees and management across all company departments. Handle cases related to workplace misconduct, abuse of authority, conflicts of interest, breaches of confidentiality, and violations of company policies. Ensure that investigations involving managers or senior employees are handled impartially and escalated to the appropriate authority when necessary. Maintain professional independence and avoid conflicts of interest throughout the investigation process. 4. Investigation Reports & Documentation Prepare detailed investigation reports outlining the incident, allegations, evidence reviewed, statements collected, findings, and recommendations. Document investigation meetings, employee statements, and supporting evidence accurately. Maintain a secure and organized investigation case file for every incident. Recommend appropriate corrective or disciplinary action based on the findings and applicable company policies, in coordination with HR and the Legal Manager. Track investigation outcomes and follow up on approved corrective actions. 5. Legal Compliance & Risk Prevention Ensure investigation procedures comply with applicable Egyptian labor laws and other relevant legal requirements. Identify recurring violations, control weaknesses, and potential legal or operational risks. Recommend improvements to company policies, internal controls, and investigation procedures. Support HR and management in disciplinary processes and the preparation of relevant legal documentation. Escalate serious cases that may require external legal action or referral to the competent authorities. 6. Confidentiality & Stakeholder Coordination Maintain strict confidentiality of investigation records, employee statements, and sensitive company information. Coordinate with HR, Operations, Finance, Security, and senior management to ensure timely and effective investigations. Handle sensitive cases professionally while protecting the rights of all parties involved. Ensure investigation findings are shared only with authorized stakeholders. Investigate complaints and allegations involving employees and management across all company departments. Handle cases related to workplace misconduct, abuse of authority, conflicts of interest, breaches of confidentiality, and violations of company policies. Ensure that investigations involving managers or senior employees are handled impartially and escalated to the appropriate authority when necessary. Maintain professional independence and avoid conflicts of interest throughout the investigation process. 4. Investigation Reports & Documentation Prepare detailed investigation reports outlining the incident, allegations, evidence reviewed, statements collected, findings, and recommendations. Document investigation meetings, employee statements, and supporting evidence accurately. Maintain a secure and organized investigation case file for every incident. Recommend appropriate corrective or disciplinary action based on the findings and applicable company policies, in coordination with HR and the Legal Manager. Track investigation outcomes and follow up on approved corrective actions. 5. Legal Compliance & Risk Prevention Ensure investigation procedures comply with applicable Egyptian labor laws and other relevant legal requirements. Identify recurring violations, control weaknesses, and potential legal or operational risks. Recommend improvements to company policies, internal controls, and investigation procedures. Support HR and management in disciplinary processes and the preparation of relevant legal documentation. Escalate serious cases that may require external legal action or referral to the competent authorities. 6. Confidentiality & Stakeholder Coordination Maintain strict confidentiality of investigation records, employee statements, and sensitive company information. Coordinate with HR, Operations, Finance, Security, and senior management to ensure timely and effective investigations. Handle sensitive cases professionally while protecting the rights of all parties involved. Ensure investigation findings are shared only with authorized stakeholders. Job Requirements: Bachelor’