Dynamics ERP Techno-Functional Consultant

Job Description: Dynamics ERP Techno-Functional Consultant Location: Dubai Employment Type: Yearly Renewable Contract Role Overview We are looking for an experienced Dynamics ERP Techno-Functional Consultant to manage, develop, and optimize Microsoft Dynamics 365 Finance & Operations (D365 F&O) and Power Automate platforms. The role combines hands-on technical development, ERP operations, solution architecture, vendor governance, and AI-driven transformation to improve business efficiency across Finance, Procurement, and Human Capital. Key Responsibilities Own ERP operations, production support, incident management, and service continuity across D365 F&O and Power Automate. Develop and maintain ERP customizations, plugins, modules, integrations, and .NET applications. Govern Level 2 support teams and vendors, manage escalations, and drive root cause analysis and preventive actions. Assess business requirements, review technical designs, and oversee enhancements, integrations, and solution delivery. Maintain scalable, secure, cost-effective ERP architecture and ensure compliance with organizational policies and audit requirements. Monitor platform performance, storage, resource utilization, and operational KPIs to drive continuous improvement. Identify and implement AI-driven automation, AI Agents, and Copilot Studio solutions; MCP integration experience is an advantage. Define sourcing strategies across in-house teams, outsourcing, and staff augmentation, assessing vendor capabilities and cost-effectiveness. Maintain technical documentation, SOPs, runbooks, and ITSM processes. Required Qualifications & Experience Bachelor’s degree in Computer Science, IT, Software Engineering, or a related field. 8 years of experience with Microsoft Dynamics 365 F&O and Power Automate, including development, customizations, plugins, and modules. 5 years of hands-on .NET application development experience. Proven experience in enterprise application operations, service management, and vendor governance. Strong knowledge of incident, problem, and change management, solution design, and business process optimization. Experience using AI technologies to automate repetitive tasks. Familiarity with ManageEngine, Jira, or Microsoft Planner. Strong analytical, problem-solving, stakeholder management, and prioritization skills. Preferred Skills AI Agent and Microsoft Copilot Studio implementation. Dynamics 365 F&O MCP and AI Agent integrations. Knowledge of COBIT, ITIL, ISO 27001, or NIST frameworks. Master’s degree in a relevant discipline and proficiency in Arabic (Preferred- not mandatory) How to Apply: Send your updated resume to [redacted email] Show more Show less