Branch Manager- Kiosk (CFC)

Company Description: Fathy Ibrahim – فتحي إبراهيم is a family-owned luxury accessories and jewelry retailer with more than 90 years of presence in the market. The company is known for its curated selection of high-quality, elegant goods designed to suit diverse tastes and occasions. As a one-stop shop for luxurious accessories, Fathy Ibrahim serves customers seeking special gifts for themselves or loved ones. Team members join a heritage brand that values craftsmanship, personalized service, and long-term customer relationships. Role Description: The Branch Manager – Kiosk (CFC) is a full-time, on-site role located in New Cairo, responsible for overseeing daily operations of the kiosk branch. This role includes managing staff schedules, supervising sales activities, and ensuring excellent customer service and product presentation. The Branch Manager monitors inventory levels, coordinates replenishment, and maintains visual merchandising standards that reflect the brand image. The role also involves meeting sales targets, handling basic administrative tasks, implementing company policies, and reporting performance metrics to management. The Branch Manager works closely with the team to create a welcoming environment and enhance the overall customer experience. Qualifications: Demonstrated experience in retail or branch management, preferably in luxury goods or jewelry. Strong leadership and team supervision skills, with the ability to coach, motivate, and develop staff. Customer service and sales skills, including the ability to build rapport, identify needs, and close sales ethically. Basic inventory control and merchandising skills, including stock monitoring, display organization, and kiosk upkeep. Solid communication and interpersonal skills, with the ability to interact professionally with diverse customers and colleagues. Comfort with using point-of-sale systems and basic computer applications for reporting and operations. Ability to work on-site full time in New Cairo, including weekends or peak retail hours as needed. Previous experience in a supervisory or branch management role and relevant vocational or academic background in business, retail management, or a related field is an advantage. Show more Show less