US account | Customer Service | Salary 20,000

Qualifications Strong communication skills in English, including clear speaking, active listening, and professional writing. Customer service and problem-solving abilities, with a focus on empathy, patience, and efficient issue resolution. Basic computer literacy, including using CRM systems, email, and call-handling tools with attention to detail and accuracy. Time management and organizational skills to handle high call volumes, multitask, and meet performance metrics. Ability to work on-site in Cairo, Egypt, with flexibility for shift work, weekends, and holidays as required by the US account. Previous experience in call centers or customer support is an advantage but not mandatory. High school diploma or equivalent; post-secondary education in business, communications, or related fields is a plus. Professional, respectful attitude and commitment to a non-discriminatory, inclusive workplace. Show more Show less