Consultant - Ear, Nose & Throat (ENT)

Job Description The Consultant in ENT (Otolaryngology) is responsible for providing high-quality, specialized ear, nose, and throat care within both physical clinic and digital care settings. The role focuses on the comprehensive assessment, accurate diagnosis, treatment planning, and follow-up management of acute and chronic ENT conditions through evidence-based clinical practice. The Consultant ENT ensures patient-centred care, clinical excellence, and patient safety while contributing to quality improvement and the strategic development of ENT services across virtual and in-person care delivery at Bupa CareConnect. Specialized Assessment and Diagnosis Conduct comprehensive ENT assessments through in-person and virtual consultation settings Diagnose acute and chronic ENT conditions using evidence-based clinical approaches and investigations Interpret imaging, laboratory results, and audiological or vestibular test findings Recommend and coordinate appropriate referrals and advanced investigations when required Maintain accurate and timely clinical documentation in the EMR system Management and Treatment Planning Develop individualized, evidence-based treatment and follow-up plans for ENT patients Provide medical and procedural management for a wide range of ENT conditions Monitor patient progress and adjust treatment plans as clinical needs evolve Educate patients regarding their conditions, preventive care, and treatment adherence expectations Coordinate continuity of care across physical and digital care settings Clinical Quality and Safe Practice Ensure compliance with clinical governance requirements, telemedicine regulations, and patient safety standards Adhere to institutional protocols and international ENT clinical guidelines Participate in quality improvement initiatives, clinical audits, and peer review processes Report, analyze, and manage clinical incidents and adverse events appropriately Support compliance with CBAHI, JCI, SCFHS, and applicable accreditation standards Multidisciplinary Collaboration Collaborate with multidisciplinary healthcare teams including internal medicine, radiology, and allied health Coordinate referrals and continuity of patient care with internal and external specialists Participate in MDT case discussions and clinical meetings Provide specialist support, second opinions, and clinical guidance to other healthcare providers Patient Experience And Satisfaction Deliver compassionate, patient-centered ENT care with clarity and empathy Address patient concerns promptly and ensure clear communication about diagnoses and management options Promote patient education and engagement in their own care and preventive health Support organizational initiatives aimed at improving patient experience and Net Promoter Scores (NPS) Professional Development and Leadership Maintain active SCFHS licensure and comply with all CME requirements Stay updated with advancements in ENT clinical practice, surgical techniques, and healthcare technologies Mentor junior physicians and support the professional development of the medical team Contribute to organizational strategic and operational goals of the ENT service Skills Comprehensive ENT diagnostic skills including endoscopy, audiometry, vestibular testing, and imaging interpretation Medical and procedural management of acute and chronic ear, nose, and throat conditions Proficiency in both outpatient clinic and telemedicine ENT practice Proficiency in EMR systems and digital healthcare platforms Evidence-based clinical decision-making and adherence to international ENT guidelines Strong clinical leadership and mentoring capabilities for junior medical staff Excellent communication and interpersonal skills for multidisciplinary collaboration Commitment to quality improvement, patient safety, and patient-centered care Ability to work effectively in fast-paced, multidisciplinary healthcare environments Arabic and English language proficiency Education Medicine and Surgery Show more Show less