Travel Sales & Tour Operations Executive

Flying Carpet Tours Egypt is a certified travel company, licensed by the Egyptian Ministry of Tourism since 1980 and led today by CEO Mrs. Iman Hussein, with a strong commitment to excellence and ethics. The company is a member of major international and national travel associations, including IATA, ASTA, ETAA, UFTAA, and ACTA, reflecting its established reputation in the travel industry. Flying Carpet Tours designs and operates a diverse range of travel packages across Egypt, from cultural and adventure tours to honeymoons, corporate travel, and pilgrimage and Umrah trips. Our team focuses on removing the stress of planning and booking by offering both standard and fully customized itineraries tailored to each traveler's needs. Customer satisfaction is our top priority, with all hotels and tour packages thoroughly tested to ensure consistent quality and memorable experiences. About the Role This is a full-time, on-site Tour Operator role based in Giza. The Tour Operator will coordinate and operate daily tours, manage itineraries, and ensure travelers have an enjoyable and safe experience throughout their journey. Responsibilities Handle reservations and confirm bookings with hotels and service providers Maintain accurate tour documentation Deliver high-quality customer service, respond to inquiries, and resolve issues during trips Provide clear information and guidance to travelers throughout their journey Support sales activities by presenting travel packages and upselling services Collaborate with the wider team to improve tour offerings Qualifications Minimum 1 year of experience as a Tour Operator Strong skills in guided tours, including itinerary execution, group handling, and on-the-ground support Fluency in English, Spanish, and French required Strong customer service capabilities, with a focus on courteous communication and problem-solving Proficiency in reservations and booking processes, including coordination with hotels, transport providers, and local suppliers Sales skills related to travel packages, including presenting options, advising travelers, and closing bookings Previous experience in a tour operator, travel agency, or hospitality environment preferred Relevant education in tourism, hospitality, or a related field is a plus Show more Show less