Supply Chain & Sales Operations Specialist

About the role We are hiring for our client, a fast-growing coffee business selling across Saudi Arabia. The business is growing across modern trade, wholesale, discount shops, and e-commerce and quick-commerce platforms. It needs a hands-on operator to run the flow from supplier to shelf. That covers imports, the third-party warehouse and local deliveries. You will work directly in the systems and with partners, not just oversee others. This is a remote role. What you’ll do Raise and follow up purchase orders with local and international suppliers. Handle changes to quantities and packaging, and work within approval limits. Plan supply against sales forecasts, and adjust as actual sales come in. Manage import shipments end to end: freight forwarders, brokers, customs clearance, and documents such as invoices, packing lists, certificates and Bayan. Handle product registration and label requirements with the SFDA. Plan for other GCC markets (UAE, Kuwait, Qatar) as the business expands. Solve supply problems: delays, wrong quantities, damaged goods and invoice mismatches. Warehouse and stock Manage stock held with our third-party (3PL) warehouse partner. Check received goods against packing lists, and run regular stock counts. Keep inventory records accurate across all locations, and flag slow-moving and low stock early. Sales operations and delivery Process orders from key accounts, modern trade, wholesalers and discount shops, from order approval to delivery. Plan daily delivery routes and truck loads. Set realistic drop targets per truck, and coordinate drivers and transport partners. Manage orders, delivery bookings and appointments on quick-commerce platforms such as HungerStation Amazon, Noon, etc., including central warehouse and dark-store deliveries. Act as the daily contact for key accounts on stock availability, delivery times and documents. Support distributors in other GCC markets with orders and shipping documents as the business grows. Prepare regular order, stock and sales reports for management. What we’re looking for 6–8 years in supply chain, procurement or sales operations, ideally in FMCG or food and beverage in Saudi Arabia. Hands-on import and customs experience in KSA (brokers, Bayan, SABER, SFDA). Direct experience managing Amazon Vendor Central or a similar retailer or quick-commerce platform (bookings, appointments, POs). Experience working with a 3PL or outsourced warehouse. Experience planning deliveries in a Saudi city, with key accounts, wholesale or discount channels. Strong Excel skills. ERP experience is a plus. Fluent English. Arabic is strongly preferred. Proven ability to work independently and reliably in a remote setup, and to be available during Saudi working hours. Nice to have Experience with GCC distributors and registration in UAE, Kuwait or Qatar. Experience in coffee, beverages or other consumer goods. Experience launching a brand in a new market. Show more Show less