Over-night Customer Service Representative

Role Overview We’re seeking a dynamic, full-time Call Center Representative to join our team at 7 Insights Consultants in Amman. In this role, you’ll deliver top-notch customer support, ensure client satisfaction, and leverage your strong interpersonal skills to resolve inquiries and issues with ease. What We’re Looking For Exceptional communication skills and a natural ability to multitask A commitment to customer satisfaction and fostering strong relationships Proficiency in computer systems and software Ability to remain calm and composed under pressure Strong problem-solving skills and a keen attention to detail A positive, ethical attitude with a proactive approach Previous customer service experience is preferred Fluency in English is essential What We Offer Competitive salary Comprehensive health insurance Ongoing learning and development opportunities A friendly, inclusive and supportive work culture Performance bonus strategy Working Hours/days Rotational shifts with two days off a week. Shift timings from 6:00PM - 5:00 AM Local time. Overtime may be requested based on urgency and business needs. Show more Show less