IT & Administration Executive

Company: ZEEZ International Group Location: Dubai, UAE Department: Administration & IT Position: IT & Administration Executive Employment Type: Full-Time Job Summary We are looking for a proactive, organized, and technically skilled IT & Administration Executive to manage the day-to-day IT requirements, data entry, and general administrative activities of our head office. The ideal candidate should be capable of independently handling IT-related issues, maintaining office systems, supporting ERP operations, ensuring accurate data management, and assisting with daily administrative tasks. Key Responsibilities 1. IT Support & System Management Manage all IT-related requirements of the head office. Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other office equipment. Manage office Wi-Fi, internet connectivity, routers, and networking issues. Set up email accounts, user access, and employee workstations. Provide technical support to head office employees and branch staff. Coordinate with external IT vendors for technical issues, repairs, and maintenance. Monitor antivirus protection, software updates, and basic cybersecurity measures. Maintain an inventory of IT assets, software licenses, and equipment. Support CCTV, biometric attendance systems, and telephone systems where applicable. Ensure regular data backups and proper file management. 2. ERP & Software Support Provide day-to-day support for the company's ERPNext system. Assist employees with ERP-related queries and basic troubleshooting. Coordinate with the ERP implementation partner for technical issues and system improvements. Support data entry, data verification, and report generation in ERPNext. Monitor data accuracy and ensure timely updates. Assist management with extracting operational and administrative reports. 3. Data Entry & Reporting Perform accurate and timely data entry into ERPNext, Excel, and other company systems. Update and maintain company databases, records, and documents. Compile daily, weekly, and monthly reports as required by management. Consolidate information received from different branches. Verify data accuracy and identify missing or incorrect information. Prepare Excel reports, trackers, and summaries. Maintain organized digital records and filing systems. 4. Office Administration Handle general administrative activities at the head office. Maintain office supplies, stationery, and equipment. Coordinate office maintenance, repairs, and service providers. Assist with document preparation, scanning, printing, filing, and record keeping. Maintain records of company assets and office inventory. Coordinate with suppliers and vendors for office requirements. Support meeting arrangements and other office activities. Assist HR, Accounts, and Operations departments with administrative requirements. Maintain proper documentation and follow up on pending administrative tasks. Ensure the office is organized and functioning efficiently. 5. Branch Coordination & Support Coordinate with ZEEZ branches regarding IT-related issues and data requirements. Support branches with ERP, computer, printer, and network-related problems. Follow up on daily reports and required information from branches. Maintain a tracker of pending IT and administrative issues. Escalate unresolved technical problems to management or external vendors. Ensure timely closure of assigned tasks. Qualifications & Requirements Bachelor's degree or diploma in IT, Computer Science, Business Administration, or a related field. Minimum 2–3 years of experience in IT support, office administration, or a similar role. Good knowledge of computer hardware, networking, printers, and troubleshooting. Proficiency in Microsoft Office, particularly Excel. Experience with ERP systems; ERPNext knowledge is an advantage. Strong data entry skills with attention to detail. Good organizational, communication, and multitasking skills. Ability to work independently and manage multiple responsibilities. Previous UAE experience preferred. Show more Show less