Commercial Coordinator

About the Company Kreol Travel Retail operates as a multi-category duty-free distribution agency, serving airports across the Middle East, Indian subcontinent, and Africa in categories including food and confectionery, beverages, and fragrance and personal care. The Group is also a joint-venture partner with Avolta (formerly Dufry) through Alpha-Kreol, managing duty-free operations at Cochin International Airport since 2002. These core businesses are supported by complementary entities that provide logistics, warehousing, merchandising, human capital management, marketing, direct selling, and retail management consultancy across the CPG/FMCG value chain About the Role The Commercial Coordinator is a full-time, on-site role based in Dubai Investments Park 2 - you will be end-to-end executing both supplier-facing purchase operations and customer-facing sales operations for an assigned key account retailer customer. What You'll Do: On the buying side, you will: -Plan demand based on secondary sellout review -Raise and process purchase orders to suppliers -Raising these orders in a timely manner to prevent any sales loss due to out-of-stock -Coordinate the logistics of order shipments -Compile all documentation required for order fulfilment -Maintain a listing matrix of what products are successfully listed with your assigned key account -Regularly review and refresh each brand's listed assortment, looking to replace or delist slow or non-moving SKUs with NPDs -Work out the pricing for new products by creating a value chain that arrives at final retailer RSP -Conduct a price comparison of the final RSP with a benchmark index of other relevant airports as well as the domestic market to insure price competitiveness -Suggest marketing opportunities to the brands with rationale -Claim marketing spends in a timely manner from the brands with supporting documentation -Ensure the 'authorized territory' in supplier agreements includes your assigned key account before placing any orders. -Consolidate brands wherever direct shipments are not feasible On the selling side, you will: -Regularly review both primary and secondary sales data for either overstock or understock situations -Suggest and implement promotions to improve the rate of sale, avoiding inventory aging on the shelves -Proactively pushing for reorders by monitoring stock on hand and the rate of sale to avoid sales loss due to insufficient stock, while keeping in mind supplier-side MoQs -Raise and process sales invoices to your assigned customer -Coordinate the logistics of order shipments -Compile all logistics documentation required for order fulfilment -Execute and implement marketing activities in addition to promotions, such as activations, special displays, promoters -Coordinate with agencies for fabrication, delivery and execution of special displays in accordance with airport guidelines -Supervise our dedicated sales promoters (brand ambassadors) stationed in that account's store to achieve their targets by daily monitoring of their progress and monthly review calls -Prepare listing proposals for the customer for both new brands as well as refreshing the assortment of existing brands by swapping out slow-moving SKUs for new ones Show more Show less