Retail Vehicles Sales Executive

Summary Sells new vehicles to retail customers at MAG showrooms, guiding them from inquiry and test drive to financing, order, delivery and follow-up, while meeting sales targets and brand customer-experience standards. Tasks Generate prospects from walk-ins, calls, digital leads, referrals and events. Record every lead, test drive and follow-up in the CRM. Achieve monthly unit sales, accessories and financing penetration targets. Resolve customer concerns during the buying and delivery process. Process orders, contracts, payments and financing applications, and track delivery dates. Coordinate with Sales Support, PDI, Registration and Finance for smooth delivery. Prepare daily and monthly sales activity reports. Check stock availability and specifications in the system before quoting. Follow pricing, discount and delivery policies. Keep product and competitor knowledge current through OEM training. Education Bachelor's degree. Experience 2–4 years of vehicle sales or consumer sales experience. Skill Customer-Focused Approach Initiates Compelling Sales Conversations Understands Buying Influencer Needs Action Planning Builds Rapport In-Depth Questioning Manages Resistance Questions Strategically Understands Customer Needs Understands Issues/Motivations Verbal Communication Review and Reporting Closes Effectively Diagnoses Needs with Questions Effectively Presents Solutions Navigates Customer Challenges Negotiates Strategically/Tactically Prospecting Qualifying Strengthens Customer Connections Presentation Creation Spreadsheet Expertise Document Management Customer relationship management (CRM) software Direct Sales Competencies Business Insight: Applying knowledge of business and the marketplace to advance the organization’s goals. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels. Platform Hashtag Show more Show less