JobsCustomer Service Representative – US Shifts (Sheikh Zayed / Maadi / Borg El Arab)
Customer Service Representative – US Shifts (Sheikh Zayed / Maadi / Borg El Arab)
INTELCIAQesm El Maadi, Egypt30 October 2026
This listing is aggregated from an external source. JeebJob is not the employer; applications are made on the source site.
Listing details, as published by the source
We’re Hiring – Customer Service Representatives (USA Account)
Position: Customer Service Representative
Locations
⦁ Cairo: Sheikh Zayed (Ivory Business Park – next to WOC) OR Maadi (Technology Park)
⦁ Alexandria: Borg El Arab (Silicon Valley)
Salary & Benefits:
⦁ Salary 19,000 EGP and can go up to 35,000 EGP/month
⦁ Net Basic: 14,000 EGP (10,000 basic + 4,000 transportation allowance besides transportation)
⦁ KPIs: 100 USD
⦁ Incentives: 7 – 14 USD per closed deal
⦁ Paid Training: on basic salary (10,000 EGP)
⦁ Social & Medical Insurance
Job Description
Handling customer service calls for US customers
Providing technical support or assisting with billing inquiries
(Optimum Account), with several queues (TSR, CSR, Mobile, Retention, Non-pay)
Working Conditions:
⦁ 5 working days / 2 days off (rotational)
⦁ 9 working hours including 1-hour break
Rotational shifts:
⦁ 3 PM – 12 AM
⦁ 4 PM – 1 AM
⦁ 8 PM – 5 AM
⦁ 10 PM – 7 AM
Transportation provided
Door-to-door for girls
Multiple pickup points for boys
Requirements:
⦁ Fluency in English
⦁ Fresh grads & undergrads are welcome to apply
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