Merchandiser -1872

To ensure the proper merchandising, availability, visibility, and presentation of frozen food products across assigned retail outlets in accordance with the approved visit schedule, merchandising standards, and planograms. The In-Store Merchandiser is responsible for maintaining optimal shelf availability, applying the First In, First Out (FIFO) principle, monitoring product expiry dates, ensuring correct product rotation, and identifying replenishment needs. The role also involves monitoring stock and display conditions, reporting operational issues and sales opportunities to the Sales Team, and coordinating with relevant stakeholders to maintain product quality, maximizing shelf presence, and support sales growth. Responsibilities: Outlet Visits and Schedule Compliance Visit assigned outlets according to the approved schedule, maintain a regular presence, and complete all planned merchandising activities on time. Record completed visits and report missed visits or access issues to the direct supervisor. Merchandising, Visibility and Shelf Arrangement Arrange and display frozen products according to approved planograms, shelf layouts, and outlet requirements, in the designated freezer sections. Keep products organized, clearly visible, and appealing, with labels and packaging facing customers and correct positioning, facings, and shelf allocation. Monitor brand and product visibility against approved merchandising guidelines, and identify opportunities to improve shelf positioning, facings, and displays within agreed requirements. Report unauthorized product relocations, missing displays, reduced shelf space, or deviations from planograms. Support approved promotions, special displays, and in-store campaigns. Stock Replenishment and Availability Monitor shelf stock levels and replenish from backroom or freezer stock when required and permitted by outlet procedures, placing products correctly and keeping shelves stocked throughout the visit. Identify out-of-stock and low-stock items, report replenishment needs to the Sales Team, and highlight recurring shortages or assortment gaps across assigned outlets. Stock Rotation and Expiry Management Apply FIFO consistently, check expiry dates during every visit, and rotate products appropriately. Report products approaching expiry to the Sales Team immediately to allow timely action. Identify expired, damaged, or unsaleable products, separate or handle them per outlet procedures, and report them promptly to the responsible team. Keep accurate records of expiry risks and support the Sales Team in minimizing waste and financial losses. Frozen Product Quality and Storage Conditions Ensure products are stored and displayed in designated frozen sections within the required storage conditions. Check for damaged packaging, thawing, refreezing, or compromised product condition. Immediately report freezer malfunctions, temperature concerns, or any issue affecting product safety or quality to the outlet representative and the responsible internal team. Follow food safety, hygiene, and product-handling requirements. Reporting and Communication with the Sales Team Provide timely updates on stock availability, replenishment needs, expiry risks, damaged products, and merchandising compliance. Report competitor activities, pricing, promotional offers, and notable shelf-position changes when relevant. Communicate customer or outlet feedback, recurring operational issues, and sales opportunities to the responsible Sales Representative. Submit visit reports, photographs, and required documentation per established procedures. Escalate urgent issues affecting sales, product quality, availability, or customer satisfaction. Qualifications: Highschool, Diploma is preferred. 3-5 years of experience in a similar role preferably in retail or FMCG industry. Strong English and Arabic language skills (written and spoken). CRM experience. Experience in a similar role and good connections with Supermarkets in Jordan. Show more Show less