Information Technology Manager

Company Description Salamtex Lace is a specialty textile manufacturer serving both the intimate apparel industry and the technical textiles sector. The company offers an extensive and evolving range of high-quality lace and textile products tailored to diverse client needs. Salamtex Lace maintains world-class capabilities across the production lifecycle. This integrated approach allows the organization to deliver consistent quality, innovation, and reliability to global partners and customers. Role Description The Information Technology Manager is a full-time, on-site role based in El Obour City. This role oversees the planning, implementation, and maintenance of all IT systems, including network infrastructure, servers, hardware, and business-critical software. The Information Technology Manager will manage IT security, data backup and recovery, and system monitoring and improvement to ensure high availability and performance. Daily responsibilities include troubleshooting user issues, coordinating with vendors and service providers, supporting production and administrative systems, and ensuring that IT policies and procedures are up to date and followed. The role also involves leading IT projects, identifying opportunities for process automation, training staff on technology tools, and aligning IT initiatives with Salamtex Lace’s operational and strategic goals. Qualifications Candidates should possess strong skills in IT infrastructure management, including network administration, server management, and hardware support. Candidates should possess skills in systems and application management, such as ERP or production systems support, database administration, and software deployment. Candidates should possess skills in IT security and risk management, including data protection, access control, backup and recovery, and basic cybersecurity practices. Candidates should possess skills in technical troubleshooting and user support, with the ability to diagnose and resolve hardware, software, and connectivity issues. Candidates should possess skills in project management and process improvement, including planning, documentation, and implementation of IT initiatives. Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Relevant industry certifications (such as Network+, Security+, Microsoft, Cisco) are beneficial. Strong communication and collaboration skills, with the ability to work effectively with production, operations, and leadership teams. Experience in manufacturing or textile environments is an advantage. Please see below IT systems used in the company which you will be managing: Two Dell PowerEdge R730XD hosts on VMware ESXi 8 carrying around 28 virtual machines. You will bring them under central management and build the availability we don't have yet.- Our in-house ERP across its Debian tiers — application, API, RabbitMQ messaging and database — including patching, OS currency and the recovery plan for all of it. A Linux estate end to end: Debian, Rocky and Fedora on servers, plus roughly 120 Linux desktops across the site. pfSense firewall, three managed switches and four internet circuits from three providers including microwave — configuration, config backups, rule review and tested failover. The site CCTV system — storage, retention, availability and access control. Backup and disaster recovery. Monitoring and hardware health: iLO/iDRAC, array status, UPS and generator changeover, server room temperature. Mail and DNS across five group domains, and our GLPI asset platform. Job Location: El Obour City Saturday - Thursday 8am - 4pm Show more Show less