JobsCall Center - Technical Support New Launching Account B2+/C1
Call Center - Technical Support New Launching Account B2+/C1
TP EGCairo, Egypt26 October 2026
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We’re Hiring: Customer Support Specialist (US Technical Support Account) Looking to build a long-term career with guaranteed salary progression and comprehensive benefits? We are hiring Customer Support Agents for our US Account - New Cairo! Compensation & Salary Breakdown Net Salary: Up to 20,000 EGP
Basic Salary: 13,600 EGP
KPI Variable Bonus: 6,400 EGP (euro equivalent)
Overnight Allowance: +90 EGP per overnight shift after 6 PM for males
Guaranteed Salary Progression:
6 Months: +10% increase on Basic Salary
1 Year: +5% increase on Basic Salary
18 Months: +15% increase on KPIs
24 Months: +10% increase on KPIs
Work Schedule Working Days: 5 Days/week + 2 Days off rotational
Shift Rotation 24/7 for Males (Females up to 2:00 AM maximum)
Transportation: Covered across Cairo & Giza (Door-to-door transportation provided for females after 11:00 PM)
Key Responsibilities Supporting US customers via voice channel
Providing clear, accurate, and professional service solutions.
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