Solutions Advisory Manager

Managerial Responsibilities: Provide input during the development of the department’s strategy, goals, initiatives, and plans, and monitor their execution. Manage day-to-day activities and operations, recommend potential improvements, and ensure proper documentation and implementation of all policies and procedures. Assist in the development of the annual budget, including all financial and staff requirements for the department. Monitor the operational performance of the department, compare them to the established objectives and goals and report results accordingly. Provide coaching, guidance, and support to employees in the execution of their work and ensure proper knowledge transfer to develop them and improve their performance. Functional Responsibilities: Lead the Solutions Advisory team in achieving departmental objectives and supporting sales targets, revenue growth, and strategic business priorities. Execute Solutions Advisory strategies and initiatives to identify, qualify, and pursue new business opportunities. Collaborate with Sales, Pre-Sales, Bid Management, Finance, Service Portfolio Management, Service Design, Delivery, Strategic Alliances, and business partners to develop integrated customer solutions. Engage with customers to understand their business objectives, operational requirements, IT environments, challenges, and expected outcomes. Translate customer needs into documented business and technical requirements, solution scope, assumptions, dependencies, and acceptance criteria. Lead the design of tailored solutions using the appropriate combination of MEEZA services, technologies, delivery models, and partner capabilities. Ensure proposed solutions align with MEEZA’s portfolio, architecture standards, delivery capabilities, and strategic direction. Create and deliver technical, commercial, and executive presentations to internal and external stakeholders. Support Sales throughout the opportunity lifecycle by providing solution leadership, technical expertise, and commercial guidance. Manage opportunity research, validation, solution preparation, and lead qualification activities. Oversee the development and quality assurance of technical and commercial proposals, ensuring clear articulation of scope, solution, benefits, assumptions, exclusions, costs, timelines, risks, and customer outcomes. Develop and validate solution cost models, costing factors, pricing strategies, and commercial assumptions to ensure accuracy, competitiveness, and financial viability. Collaborate with Finance, Bid Management, and Service Portfolio Management to develop Total Cost of Ownership, Return on Investment, profitability, and business case analyses for strategic opportunities. Review and validate solution cost components, including infrastructure, cloud consumption, software licensing, managed services, professional services, third-party products and services, transition activities, and operational expenses. Lead commercial engineering activities to optimize pricing structures, service scope, delivery models, contract mechanisms, risk allocation, and value propositions to improve competitiveness and win probability. Develop financial scenarios and sensitivity analyses for complex and multi-year opportunities, including managed services, cloud, cybersecurity, infrastructure, and digital transformation engagements. Identify technical, commercial, financial, delivery, and contractual risks, and ensure that assumptions and mitigation measures are reflected in the solution and proposal. Support bid strategy, pricing governance, commercial reviews, and executive approval processes, ensuring compliance with applicable policies, financial controls, and delegated authorities. Build and maintain trusted relationships with customers, partners, and vendors, and promote customer satisfaction throughout the sales lifecycle. Facilitate stakeholder agreement, solution approval, and formal sign-off. Academic & Professional Qualifications: Bachelor’s degree in computer science or IT equivalent degree Experience and Skills: Minimum 10 years of experience in technical architecture, solution architecture, solution consulting, or pre-sales within enterprise technology environments. Minimum 5 years of experience in infrastructure architecture and the design of complex distributed environments, including private or public cloud, automation, cybersecurity, enterprise applications, databases, middleware, and managed services. Demonstrated experience in developing solution cost models, pricing strategies, commercial proposals, financial scenarios, and business cases for complex technology opportunities. Experience leading multidisciplinary solution teams and supporting large bids, RFPs, customer negotiations, and governance reviews Strong leadership and people management skills, with the ability to coach, develop, and motivate team members. Advanced technical knowledge of enterprise IT and managed services, with the ability to communicate solution value to business and technical stakeholders. Strong commercial acumen and practical experience in solution costing, pricing, financial modelling, profitability assessment, and commercial engineering. Ability to develop and assess Total Cost of Ownership, Return on Investment, margin, cash flow, investment, and sensitivity analyses. Strong understanding of managed services commercial models, recurring revenue, cloud consumption, subscriptions, professional services, and outcome-based pricing constructs. Ability to balance customer value, competitive positioning, delivery feasibility, risk exposure, and profitability when shaping proposals. Strong stakeholder management and relationship-building skills across customers, executives, technical teams, partners, and vendors. Show more Show less