Systems Lead Coordinator

Core Responsibilities Coordinating with Technical System Organizers Assist technical system organizers in planning ERP rollouts, major updates, training sessions, and system milestones. Help resolve discrepancies or operational bottlenecks where department requirements clash with standard ERP software capabilities. Work with organizers to maintain data integrity and establish reporting protocols. Coordinating with Users Assist users in fixing entry mistakes or reconciling transactional errors within the system. Assist and coordinate in conducting training sessions and create documentation/guides to help staff navigate new ERP features or modules Log, track, and resolve day-to-day user issues, or escalate complex back-end technical errors to IT or software vendors. Assist and coordinate with the creation and update user accounts, assign security roles, and manage permission levels based on job functions. Key Skills & Qualifications Generally, 2 to 4+ years of hands-on experience in ERP coordination, application support, or administration. Typically, a degree in Information Technology, Industrial Engineering, Business Administration, or Finance, paired with hands-on experience managing enterprise systems Understanding of ERP architecture and database fundamentals. Patience with non-technical users, clear communication, and strong attention to detail. Ability to translate technical jargon for non-technical users and communicate requirements clearly to management/organizers. Strong capability to diagnose workflow errors, audit data, and streamline operational steps. Show more Show less