Operations Coordinator

Job Summary: We are looking for an organized and detail-oriented Operations Coordinator to support daily operational activities, coordinate between different branches and internal departments, and ensure smooth business operations. The role will also be involved in Supply Chain coordination, acting as a key point of contact for branch-related requests, following up on supply needs, and ensuring timely communication and fulfillment of operational requirements. Key Responsibilities: Operations & Branch Coordination Coordinate daily operational activities and follow up on pending tasks to ensure timely completion. Act as a focal point for communication and coordination between different branches and Head Office. Collect, review, and follow up on operational requests and requirements received from branches. Ensure smooth information flow between branches and relevant internal departments. Monitor branch requests and maintain proper follow-up until they are resolved. Identify operational delays or issues and escalate them to the concerned departments when necessary. Supply Chain Coordination Coordinate with the Supply Chain team regarding branch requests for supplies, materials, and operational requirements. Act as a requester for branch supply needs by collecting and consolidating requirements from different branches. Follow up on purchase requests, supply orders, and delivery schedules to ensure timely fulfillment. Coordinate with Procurement, Warehousing, and Logistics teams regarding order status and delivery updates. Monitor pending and outstanding branch requests and ensure proper communication until delivery or resolution. Maintain records of branch requests, delivered items, and outstanding requirements. Support the coordination of stock replenishment and ensure branches receive the required supplies on time. Reporting & Administrative Support: Prepare and maintain operational reports and Excel tracking sheets for branch requests and supplies. Follow up on emails and coordinate with internal and external stakeholders. Track pending requests and ensure proper documentation and timely updates. Provide administrative support to ensure smooth daily operations. Requirements: 0–1 year of experience in operations coordination or a similar administrative role. Good command of Microsoft Excel and email communication. Basic understanding of Supply Chain processes is an advantage. Experience coordinating with multiple branches or departments is a plus. Strong organizational, coordination, and follow-up skills. Good communication skills and attention to detail. Ability to manage multiple tasks and meet deadlines. Show more Show less