Field and Operations Associate Consultant (Gaza Response)

Job Description Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration Project Context and Scope Under the overall supervision of the Programme Coordinator (NPM) in Amman and direct supervision of the Senior Field and Operations Associate and, in collaboration with relevant units, the Field and Operations Associate consultant will support the coordination of field and data collection activities performed by the team leaders and enumerators. Organizational Department / Unit to which the Consultant is contributing is Needs and Population Monitoring (NPM) Responsibilities Tasks to be performed under this contract Supervise the day-to-day work of field teams in assigned locations across Gaza and the West Bank, ensuring adherence to data collection protocols and maintaining data quality and accountability standards as per IOM guidelines. Contribute to the preparation and adjustment of operational implementation plans, providing field inputs to the Programme Officer. Attend inter-agency and cluster coordination meetings as required, take notes, and assist the Senior Field and Operations Associate in preparing presentations on Needs and Population Monitoring (NPM) methodologies, findings, and operational updates. Compile, verify, and clean collected data and support its analysis and synthesis, applying quality control checks and ensuring data processing and archiving follow established guidelines and data management standards. Assist in providing inputs for project design and development, including field information for concept notes, proposals, and donor reports. Assist the organization of trainings, workshops, and capacity-building sessions for field teams and partners, including preparing training materials and delivering sessions as assigned. Prepare reports, briefing notes, dashboards, and visual materials that present field data clearly for internal and external stakeholders, under the guidance of the supervisor. Follow up on implementing partners' performance and compliance, identifying gaps and reporting issues to the supervisor with suggested solutions. Undertake duty travel related to operational implementation, data collection monitoring visits, project assessments, and liaison with counterparts. Deploy with field teams during emergency operations to ensure timely and quality implementation of activities. Contribute to the development of Standard Operating Procedures (SOPs) and operational frameworks, and ensure their consistent application by field teams. Apply IOM's data protection principles and best practices on humanitarian data protection and ethical use of data in all DTM data management, sharing, and dissemination activities. Track project operational progress and expenditures against targets and timelines, and flag risks and operational challenges to the supervisor. Perform any other duties as assigned. Performance indicators for the evaluation of results Timely and effective coordination and supervision of field teams in accordance with established operational plans and data collection protocols. Accuracy, completeness, and quality of collected, verified, cleaned, and processed data. Timely submission of field monitoring reports, dashboards, briefing notes, and operational updates. Effective monitoring of implementing partners’ performance and compliance, with operational gaps and risks identified and reported promptly. Successful support to field assessments, data collection monitoring visits, emergency deployments, and operational activities. Timely preparation of inputs for project proposals, donor reports, presentations, and inter-agency coordination meetings. Consistent application of IOM’s data protection principles, ethical data management standards, and relevant SOPs. Effective tracking of project implementation progress, expenditures, and operational targets, with challenges communicated to the supervisor in a timely manner. Qualifications Required Qualifications and Experience Education Bachelor's degree in social sciences or equivalent with three years of relevant work experience. High School Diploma in social sciences or equivalent with 5 years of relevant work experience. Experience Experience in monitoring or coordinating field teams, preferably in complex emergency or conflict-affected settings. Experience in data collection, information management, and operational coordination, including use of relevant tools and platforms. Experience working with International Organizations, UN agencies, or INGOs is an advantage. Skills Data management skills including data verification, cleaning, processing, and quality control. Ability to conduct data analysis and translate findings into clear, actionable operational outputs. Proficient in Microsoft Office Suite and Google Earth; comfortable working with database and information management tools. Familiarity with mobile data collection platforms (such as KoBoToolbox or ODK) and GPS technologies is an advantage. Good organizational and coordination skills with the ability to manage multiple priorities under pressure. Strong communication and reporting skills, with the ability to present information clearly to diverse audiences. Ability to work effectively in a multicultural team environment and coordinate with field staff across multiple locations. Contextual and geographical knowledge of Gaza and the West Bank is an advantage. Languages For this consultancy, fluency in English and Arabic is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. Required Competencies IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own action