Microsoft Dynamics 365 Techno-Functional Consultants – CRM & Business Central

At Terracotta Outsourcing, we drive business growth through recruitment, manpower outsourcing, visa outsourcing, EOR/PEO, payroll, PRO services, business setup, and corporate solutions across the UAE. Terracotta Outsourcing is seeking experienced Microsoft Dynamics 365 Techno-Functional Consultants specializing in Dynamics 365 CRM (Customer Engagement) and Dynamics 365 Business Central (ERP). Location: Abu Dhabi, UAE Company: Terracotta Outsourcing Experience: 8–10+ Years (Depending on Specialization) Employment: 1 Year Contract We are hiring for two separate positions and welcome applications from professionals with strong functional and technical expertise in either platform. The ideal candidates will have a proven track record in implementing, customizing, integrating, and supporting Microsoft Dynamics 365 solutions within complex enterprise environments. These roles require strong hands-on technical capabilities, business process understanding, and experience with Microsoft Azure Integration Services. Key Responsibilities Lead and support end-to-end Microsoft Dynamics 365 CRM or Business Central implementations, customizations, integrations, and enhancements. Collaborate with business stakeholders to gather requirements, conduct fit-gap analysis, and translate business needs into functional and technical solutions. Design, develop, and maintain system configurations, customizations, workflows, extensions, and integrations. Develop and manage integrations between Dynamics 365 and external enterprise applications using REST APIs, web services, and Azure Integration Services. Prepare functional and technical specifications, solution documentation, and integration designs. Support system testing, troubleshooting, deployment, optimization, and ongoing application maintenance. Work with internal technical teams, business users, and external stakeholders to ensure successful project delivery. Position 1: Microsoft Dynamics 365 CRM Techno-Functional Consultant Experience: 10+ Years Extensive experience in Microsoft Dynamics CRM / Dynamics 365 Customer Engagement implementation, customization, and support. Strong functional knowledge of Dynamics 365 Sales, Customer Service, Dataverse, and Power Platform. Hands-on experience with C#, .NET, plugins, Custom APIs, JavaScript, and Dataverse Web API. Strong expertise in Azure Functions, Azure Logic Apps, and Azure Service Bus. Experience designing and implementing REST API integrations with external applications. Knowledge of Azure API Management, Microsoft Entra ID, OAuth 2.0, monitoring, and integration error handling. Experience with Power Automate, Power Apps, Azure DevOps, and solution deployment. Position 2: Microsoft Dynamics 365 Business Central Techno-Functional Consultant Experience: 8–10+ Years Extensive experience in Microsoft Dynamics NAV / Dynamics 365 Business Central implementation, customization, and support. Strong functional understanding of Finance, General Ledger, Accounts Payable/Receivable, Sales, Purchasing, Inventory, Fixed Assets, and Financial Reporting. Hands-on experience in Business Central configuration, workflows, approvals, dimensions, posting groups, and business processes. Technical expertise in AL programming, extensions, reports, APIs, and event subscribers. Experience with REST APIs, OData, web services, and Azure Integration Services. Proven experience integrating Business Central with CRM, HRMS/payroll, banking, e-invoicing, and third-party applications. Knowledge of Azure DevOps, Git, source control, testing, and deployment management. Preferred Qualifications Microsoft certifications in Dynamics 365, Power Platform, Business Central, or Azure. Experience delivering enterprise-scale CRM or ERP implementations and integrations. Exposure to multi-company, multi-currency, or multi-country environments. Strong analytical, problem-solving, communication, and stakeholder management skills. Ability to independently manage technical and functional requirements throughout the implementation lifecycle. These are two distinct opportunities. Candidates with demonstrated expertise in either specialization are encouraged to apply. Show more Show less