Product Expert - Mercedes Benz

Product Expert Role Purpose: Act as the product specialist for vehicles, technologies, and services, delivering exceptional customer experiences through product presentations, demonstrations, test drives, and vehicle handovers. Key Responsibilities: Present vehicle features, technologies, and benefits to customers Conduct product demonstrations and test drives Support customers during vehicle delivery and setup of digital services Act as a brand ambassador and enhance showroom customer experience Maintain up-to-date product knowledge and support team training Requirements Bachelor's degree preferred Experience in automotive, sales, customer experience, or product specialist roles Strong communication and presentation skills Passion for automotive products and technology Customer-focused with excellent interpersonal skills. Show more Show less