Business Support Specialist

Job Purpose Delivering Business Support services end to end for an assigned service area or site as a business enabler, running the work independently within approved policy and procedure, and keeping records and service levels complete and on time. Key Accountabilities Offices, Facilities & Assets Set and apply service standards and checklists across assigned offices and sites, and organize coverage at each location. Coordinate preventive maintenance, cleaning, repairs, utilities and contractor follow-up for the assigned scope. Maintain the asset register from inventory and tagging through transfers to approved disposal. Fleet, Housing & Transport Maintain vehicle, driver, housing, resident and route data, keeping registrations, insurance and inspections valid. Ensure continuity of housing and transport with backup buses and drivers, and conduct periodic site visits. Follow vehicle maintenance, fuel, incidents, violations and claims, and the related contracts and invoices. Travel, Vendors & Invoices Execute travel, hotel and rental bookings under the travel policy and employee grades, and manage changes, cancellations and refunds. Collect quotations, prepare purchase requests and follow them to purchase order or contract signature, monitoring contract expiry. Verify delivery and amount accuracy, submit and follow invoices and their approvals, and resolve delays. Licensing, Government Platforms & Compliance Inventory current and required licenses for assigned sites, with the authorities, platforms, documents and approvals needed. Manage transactions on assigned government platforms, respond to authority observations, and visit authorities to follow delayed cases. Support inspection readiness and follow corrective actions with site management to closure. Events, Special Projects & Administrative Services Coordinate assigned events and special projects end to end, covering requirements, vendors, budget tracking, schedule and on-the-day delivery. Manage administrative and executive support services — correspondence, document control, shipments, guest hosting and executive logistics. Respond to new or one-off requirements from other functions, assess what Business Support can deliver, and arrange it within approved policy. Planning, Supervision & Development Plan and priorities the assigned service area, and propose improvements to procedures and forms. Guide assigned coordinators and site focal points, and act as approved backup for a colleague’s service area. Document workflows, forms and checklists for assigned services, and prepare periodic reports. Qualifications & Experience: Bachelor’s degree or Diploma in Business Administration or a related field 3–5 years of experience in government relations, facilities or administrative services Show more Show less