Business Intelligence Specialist

Job Purpose: Liaises with the operations departments to develop, test and refine operations processes and practices. Transforms data into insights that drive business value. Main Duties & Responsibilities: Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. and provide process performance reports on demand. Analyze complex data sets and present trends to stakeholders. Provide reports through business intelligence applications to improve business processes. Collaborate with team members for data collection and executing the MRO’s mission. Identify data quality issues and report any deficiencies. Create and maintain technical documentation that includes the design, requirements and user manuals for the organization. Support the MRO maintenance and engineering systems development, ensuring proper execution of the operational plans. Follow up and bug reporting. Qualifications, Knowledge & Experience: Bachelor's degree in Business Intelligence, Data Analytics, Computer Science, Information Systems, Industrial Engineering, or a related field. Professional certifications in Business Intelligence, Data Analytics, Power BI, SQL, or related fields are a plus. 3-5 years of experience in Business Intelligence, Data Analysis, Reporting, Process Improvement, or related areas. Strong knowledge of data analytics tools and technologies, including Power BI, Tableau, Power Query, SQL, Python, and data modeling concepts. Experience in gathering business requirements and translating them into dashboards, reports, and actionable insights. Advanced proficiency in Microsoft Office Suite. Excellent command of the English language. Show more Show less