Claims & Billing Assistant

🌟 We're Hiring: Claims & Billing Assistant 📍 Location: United Arab Emirates (Remote) 🕒 Employment Type: Part-Time 💼 Experience Level: Mid-Level to Senior 🌐 Work Arrangement: Fully Remote About Us We are a service-oriented organization committed to maintaining accurate financial records, efficient claims administration, and reliable billing operations. We believe strong administrative processes and attention to detail are essential to delivering quality service, supporting financial accuracy, and building lasting relationships with customers and business partners. Our team values integrity, accountability, collaboration, and continuous improvement in every aspect of its work. The Role We are seeking a detail-oriented Claims & Billing Assistant to support claims processing, invoice preparation, payment tracking, and related administrative activities. In this part-time, fully remote role, you will help verify documentation, maintain accurate records, follow up on outstanding claims and invoices, and coordinate with internal teams and external stakeholders to resolve discrepancies. The ideal candidate is organized, proactive, and comfortable handling sensitive information while meeting deadlines and maintaining high standards of accuracy. Key Responsibilities Assist with receiving, reviewing, and processing claims, invoices, billing requests, and supporting documentation. Verify claim details, billing information, transaction records, and required attachments for completeness and accuracy. Prepare invoices, billing statements, claim summaries, and other administrative records in accordance with established procedures. Track claim progress, invoice status, payment deadlines, and outstanding balances, following up on pending items when necessary. Coordinate with finance teams, customers, service providers, insurers, or relevant departments to clarify discrepancies and obtain missing information. Maintain organized digital records of claims, invoices, approvals, correspondence, and payment confirmations. Identify duplicate entries, incorrect billing details, incomplete submissions, and other inconsistencies, escalating issues for resolution. Support reconciliations by comparing claims and billing records against internal systems and available supporting documents. Prepare routine reports on claims status, billing activity, outstanding payments, and administrative performance. Handle confidential financial and customer information responsibly and follow relevant internal policies. Recommend practical improvements to documentation, tracking procedures, and claims and billing workflows. Requirements Minimum 3+ years of relevant professional experience in claims administration, billing support, accounts administration, insurance operations, or finance support preferred. Familiarity with invoice processing, claims documentation, payment tracking, and basic reconciliation procedures. Strong attention to detail, numerical accuracy, and organizational skills. Good written and verbal communication skills for coordinating with internal teams and external stakeholders. Proficiency in spreadsheets, email, and digital recordkeeping systems; experience with accounting or claims management software is an advantage. Ability to manage multiple tasks, prioritize deadlines, and work independently in a remote environment. Professionalism when handling confidential records and sensitive customer information. Bachelor’s degree or equivalent qualification preferred. Professional certifications are not required. What We Offer Flexible, part-time remote work with opportunities to support essential financial and administrative operations. A collaborative environment that values accuracy, reliability, and professional development. Opportunities to strengthen your expertise in claims processing, billing administration, and financial recordkeeping. Exposure to cross-functional workflows and practical process improvement initiatives. The chance to contribute to smoother operations, timely billing, and dependable customer service. If you are organized, analytical, and committed to accurate claims and billing administration, we encourage you to apply and become part of a team focused on operational excellence. Show more Show less