Senior Capability Development & Culture Officer (Performance Management)

The Senior Capability Development & Culture Officer (Performance Management) oversees the end-to-end administration of the corporate performance management cycle and drives capability development programs aligned with organizational culture. This role is highly operational, focusing on process compliance, system governance, and rigorous follow-ups to ensure 100% completion of appraisal phases. The position acts as a critical anchor in performance calibration meetings, ensuring rating equity while seamlessly connecting performance gaps to targeted learning and cultural initiatives. Responsibilities: Manage the end-to-end administration of the performance lifecycle, including goal setting, mid-year check-ins, and year-end evaluations. Enforce submission deadlines and track completion rates aggressively across all departments. Isolate workflow bottlenecks by routinely running HRIS reports and following up directly with department heads. Coordinate, attend, and facilitate talent calibration meetings across business units. Prepare historical appraisal metrics, document finalized adjustments, and ensure ratings align with corporate guidelines. Act as the primary point of contact for performance management queries, system workflows, and evaluation criteria. Ensure strict adherence to corporate policies, appeals processing procedures, and documentation governance. Oversee the implementation and administration of capability development programs, ensuring they align with business Objectives. Support and manage initiatives that promote and enhance organizational culture. Provide support to employees and managers regarding development opportunities. Conduct regular evaluations of programs and initiatives, making recommendations for improvements. Assist in identifying and addressing talent development needs within the organization. Support change management efforts related to capability development and culture. Ensure adherence to Organizational policies and procedures related to development and culture. Qualifications: Bachelor's Degree in Human Resources Management, Business Management, or equivalent Minimum 06 years of related work experience in similar industries. Show more Show less