Gulf Quality specialist

Company Description 4Level1 delivers comprehensive English language programs tailored for adults and young adults across the Middle East. All courses follow international CEFR standards, helping learners build practical and effective communication skills in all language areas. The curriculum focuses on real-world communicative goals to support academic, professional, and social success. 4Level1 offers both online classes and face-to-face instruction, with in-person courses currently delivered in Riyadh. The organization emphasizes high-quality teaching, learner progress, and a supportive educational environment. Role Description The Gulf Quality Specialist is a full-time, on-site role based in Qesm El Maadi. This role is responsible for monitoring and evaluating the quality of educational services delivered to learners from Gulf countries, ensuring that programs align with internal standards and international benchmarks. Day-to-day tasks include conducting quality audits of classes and materials, analyzing performance data and learner feedback, and preparing reports with clear recommendations for improvement. The specialist collaborates with academic and operations teams to implement quality assurance measures, supports continuous improvement initiatives, and helps maintain consistent service delivery across online and face-to-face offerings. This role also involves regular communication with internal stakeholders to address quality issues and promote best practices. Qualifications • Gulf Accent is a must Strong analytical skills to interpret data, identify trends, and propose evidence-based improvements. Proficiency in quality control practices, including monitoring processes and verifying compliance with standards. Experience in quality auditing, such as conducting reviews, inspections, and structured evaluations of services or programs. Background in quality assurance, including developing or applying frameworks, procedures, and documentation to maintain consistency. Effective communication skills for collaborating with cross-functional teams and presenting findings clearly and constructively. Bachelor’s degree in education, quality management, business administration, or a related field. Experience in the education or training sector, preferably with international or standards-based programs. High attention to detail, strong organizational skills, and the ability to manage multiple quality initiatives simultaneously. Comfort working in a multicultural environment and familiarity with Gulf region educational or service expectations is an advantage. Show more Show less