Operations Manager

Employer Overview A pioneering accreditation body serving the vocational sector and the exclusive authorized representative of an international certification organization in Egypt. The organization is committed to promoting professional standards and supporting workforce development through strategic partnerships and high-quality services. Job Summary The Operations Manager will lead project planning and execution, oversee operational activities across multiple departments, manage key stakeholder relationships, and ensure effective resource allocation, performance monitoring, and achievement of organizational objectives. Key Responsibilities Develop and execute project plans aligned with organizational strategic objectives. Oversee project scope, deliverables, timelines, milestones, and resource allocation. Manage relationships with government entities, ministries, vocational training institutions, industry partners, and international organizations. Monitor project budgets, financial performance, risks, and mitigation plans. Lead multidisciplinary teams and coordinate cross-functional activities. Establish monitoring and evaluation mechanisms to assess project progress and impact. Develop organizational objectives, KPIs, strategic initiatives, and performance dashboards. Prepare management reports to support decision-making and continuous improvement. Qualifications Bachelor’s degree in Business Administration, Development Studies, Education Management, or a related field. 8–10 years of progressive experience in operations, project management, or managing multiple departments. Professional certification in PMP®, PRINCE2®, or Agile Project Management is an advantage. Experience with project management tools such as MS Project, Asana, or Trello. Requirements Proven experience working with donor-funded or government-partnered programs. Experience in development, education, or international organizations is preferred. Excellent command of Arabic and English, both written and spoken. Strong leadership and team management capabilities. Excellent stakeholder management, strategic planning, budgeting, and reporting skills. Strong analytical thinking, problem-solving, communication, and decision-making abilities. Show more Show less