Technical support (call center background English account )

Qsource: HIRING NOW Technical support for our client company 📍 Location: Alexandria, Egypt 🏢 Work Model: Full-Time | On-Site 📅 Working Days: Monday–Friday 🔄 Shifts: Rotational We’re hiring 1st Line Systems Support Analysts to join a well-known company! 🔧 Job Responsibilities * Handle and resolve client support tickets * Provide technical support via phone, email & remote tools * Troubleshoot hardware, software & basic network issues * Install, configure & update software * Escalate complex technical issues when needed * Maintain accurate ticket documentation ✅ Requirements * Fresh Graduates are welcome to apply * Call Center background is a MUST * English Account experience is a MUST * Excellent English communication skills * Good knowledge of Microsoft Windows * Basic networking knowledge * Strong troubleshooting & problem-solving skills * Familiarity with TeamViewer / AnyDesk is a plus 💰 Salary & Benefits 💵 19,000 EGP Net Salary ✅ Social Insurance ✅ Medical Insurance ✅ Training & Development ✅ Career Growth Opportunities ✅ Supportive Work Environment Show more Show less