Front Desk Receptionist/Front Office Manager

Role Description The Director is a full-time, on-site leadership role based in Karāchi, responsible for overseeing all operations at KQ Pride Centre. The Director will provide strategic direction, manage academic and training programs, and ensure that aviation and hospitality courses meet regulatory and industry standards. Day-to-day responsibilities include supervising staff and instructors, managing budgets and resources, maintaining quality assurance processes, and monitoring program outcomes. The Director will also lead stakeholder engagement, including partnerships with airlines, hotels, and regulatory bodies, as well as representing the Centre at industry events and forums. In addition, the role involves driving student recruitment initiatives, promoting an inclusive learning culture, and implementing continuous improvement across all departments. Qualifications Demonstrated leadership and people management skills, including team supervision, performance management, and mentorship. Experience in strategic planning, operations management, and organizational development within an educational, training, or service-focused environment. Strong stakeholder management and partnership-building capabilities, particularly with industry, regulatory, and community organizations. Excellent communication, presentation, and interpersonal skills, with the ability to work effectively in diverse, multicultural settings. Proficiency in budgeting, financial oversight, and resource allocation to support sustainable growth and program quality. Background in aviation, hospitality, or vocational training management is highly beneficial. Bachelor’s degree in Business Administration, Education Management, Hospitality, Aviation Management, or a related field; a master’s degree is an advantage. Proven ability to develop and implement policies, quality assurance frameworks, and continuous improvement initiatives. Commitment to non-discrimination, learner-centered practices, and inclusive workplace culture. Show more Show less