Oracle Cloud Infrastructure (OCI) & Applications Administrator

Company Description Pansoft Technologies LLC is a global systems integrator and technology consulting company founded in 2010, focused on helping organizations navigate complexity and drive business progress. The company’s expertise spans CRM, ERP, Student Information Systems, Cloud, Cybersecurity, Identity and Access Management, Artificial Intelligence, and enterprise integration. Pansoft provides end-to-end services from consulting and implementation to modernization and managed services, aligning technology solutions with business needs. With a team of over 250 professionals serving more than 111 customers across seven global locations, Pansoft partners with leading providers such as Oracle, Salesforce, Ellucian, AWS, Dataiku, Microsoft, and Google to deliver innovative solutions. Role Description The Oracle Cloud Infrastructure (OCI) & Applications Administrator will be responsible for managing, configuring, and monitoring OCI environments and Oracle applications to ensure high availability, security, and performance. Day-to-day tasks include administering Oracle HR and other Oracle application modules, handling integrations between cloud and on-premises systems, and troubleshooting technical issues. The role involves collaborating with business and consulting teams to understand process requirements, implementing best practices for OCI architecture, and supporting upgrades, patches, and enhancements. The Administrator will also prepare documentation, coordinate with vendors, and contribute to continuous improvement of infrastructure and application workflows. This is a full-time, on-site role based in Doha, Qatar. Job Title: Oracle Cloud Infrastructure (OCI) & Applications Administrator Department: IT Infrastructure / Cloud & Enterprise Applications Experience: 5–6 Years. Employment Type: Full-Time Work Location: Qatar , Doha. Role Type: Administration, Operations & Technical Support 1. Job Overview We are looking for an experienced Oracle Cloud Infrastructure (OCI) & Applications Administrator to manage, administer, secure, monitor, and optimize Oracle Cloud Infrastructure and Oracle enterprise application environments. The candidate will be responsible for OCI infrastructure administration, Oracle Fusion environment management, Oracle Transportation Management (OTM), Warehouse Management System (WMS), and Primavera administration. The role includes environment refresh activities such as P2T (Production-to-Test) and T2T (Test-to-Test), integration support, performance tuning, backup and disaster recovery, troubleshooting, and ongoing maintenance. The ideal candidate should have strong hands-on experience in Oracle Cloud Infrastructure and exposure to Oracle Fusion applications and related enterprise platforms. 2. Key ResponsibilitiesA. Oracle Cloud Infrastructure (OCI) Administration Administer and manage OCI infrastructure, including Compute, Storage, Networking, VCNs, Load Balancers, and related cloud services. Manage OCI resources, compartments, policies, IAM users, groups, and access permissions. Perform provisioning, configuration, maintenance, and lifecycle management of OCI resources. Monitor infrastructure availability, capacity, utilization, and performance. Troubleshoot OCI infrastructure issues and coordinate with Oracle Support when required. B. Infrastructure Management Manage cloud infrastructure components, operating systems, virtual machines, storage, and network configurations. Perform routine infrastructure maintenance, patching, upgrades, and configuration changes. Ensure infrastructure availability, reliability, and operational continuity. Manage infrastructure incidents, service requests, and change activities. C. Security & Compliance Implement and maintain OCI security best practices. Manage IAM policies, role-based access controls, and privileged access. Monitor security alerts, vulnerabilities, and configuration compliance. Support security audits, compliance assessments, and remediation activities. Ensure appropriate security controls for Oracle cloud and application environments. D. Monitoring & Optimization Monitor OCI infrastructure and application environments for availability and performance. Identify performance bottlenecks and proactively resolve operational issues. Perform resource utilization and capacity analysis. Recommend and implement cloud cost optimization measures. Maintain monitoring dashboards, operational reports, and performance metrics. E. Backup & Disaster Recovery Manage backup policies, schedules, retention, and restoration activities. Monitor backup job execution and resolve backup failures. Support disaster recovery planning, testing, and execution. Validate recovery procedures and maintain backup and DR documentation. Participate in DR drills and ensure recovery readiness. F. Oracle Fusion Environment Management Administer and support Oracle Fusion application environments. Coordinate environment maintenance, configuration, refreshes, and application updates. Support environment availability, access management, and troubleshooting. Coordinate with functional, technical, and Oracle support teams for issue resolution. Support environment readiness for testing, development, and production activities. G. OTM & WMS Administration Administer and support Oracle Transportation Management (OTM) and Warehouse Management System (WMS). Monitor application availability, integrations, and scheduled processes. Troubleshoot application errors, interface failures, and operational issues. Support configuration-related activities and environment maintenance. Coordinate with functional and technical teams for issue resolution. H. Primavera Administration Administer and support Oracle Primavera environments. Manage user access, application availability, and environment configurations. Troubleshoot application and connectivity-related issues. Support maintenance, upgrades, integrations, and performance optimization. I. Integration Support Monitor and support integrations between Oracle Fusion, OTM, WMS, Primavera, and external applications. Troubleshoot interface failures, API errors, data synchronization issues, and connectivity problems. Coordinate with middleware, integration, database, and application teams. Monitor integration jobs and ensure successful data exchange between systems. J. Maintenance, Support & Troubleshooting Provide operational and technical support for OCI infrastructure and Oracle application environments. Perform incident, problem, and change management activities. Investigate recurring issues and implement permanent corrective actions. Coordinate with Oracle Support and other technology vendors for complex technical issues. Maintain technical documentation, SOPs, runbooks, and operational procedures. K. Environment Refresh – P2T & T2T Plan and execute Production-to-Test (P2T) and Test-to-Test (T2T) environment refresh activities. Coordinate refresh schedules, prerequisites, approvals, and downtime requirements. Perform post-refresh validation and ensure environment availability. Coordinate with database, infrastructure, application, and functional teams. Validate integrations, configurations, connectivity, and scheduled jobs after refresh. Ensure appropriate data protection, masking, and access controls during refresh activities. L. Issue Resolution & Performance Tuning Analyze and resolve infrastructure and application performance issues. Perform root cause analysis (RCA) for critical and recurring incidents. Identify resource constraints, slow-running processes, and integration bottlenecks. Recommend performance improvements and preventive measures. Track issues through resolution and maintain incident documentation. 3. Required Technical Skills Hands-on experience with Oracle Cloud Infrastructure (OCI). Strong understanding of OCI Compute, Storage, Networking, VCN, IAM, and security services. Experience in cloud infrastructure monitoring, backup, and disaster recovery. Knowledge of O