Head of Cargo Safety, Quality and Compliance

General Information Ref # 238546 Location: Qatar-Doha Job family: Cargo & Airport Operations Closing Date: 2026-11-19 Description Qatar Airways Cargo operates one of the world's leading air cargo networks, connecting businesses and communities across a global network. Cargo Operations plays a critical role in delivering safe, secure, compliant and reliable cargo services while maintaining the highest operational standards across the hub and worldwide network. About The Role The Head of Cargo Safety, Quality and Compliance leads the Cargo Operations governance system and compliance framework across the global cargo network. In this role, you will provide strategic leadership for safety, security, dangerous goods, quality, regulatory compliance, risk management, assurance, business continuity and operational standardisation. You will drive a proactive compliance culture, strengthen operational controls and ensure safe, secure, efficient and reliable cargo operations worldwide while partnering with internal and external stakeholders, including regulatory authorities. Key responsibilities Develop and maintain the Cargo Operations compliance strategy aligned with corporate objectives, regulatory requirements and industry standards. Lead an integrated governance and compliance framework covering safety, security, dangerous goods, quality, risk management and operational assurance. Oversee compliance with applicable regulatory, customer, corporate and industry requirements across the global cargo network. Drive a proactive safety, security and compliance culture through engagement, reporting, learning and accountability. Establish assurance, audit and monitoring programmes to identify risks, trends, systemic weaknesses and improvement opportunities. Lead incident governance and corrective and preventive action programmes to strengthen operational controls and organisational learning. Own the Cargo Operations Management System, ensuring policies, procedures and standards are maintained and implemented consistently. Drive digitalisation, automation and continuous improvement initiatives that enhance compliance oversight and operational performance. Provide governance reporting and actionable performance insights to support leadership decision-making. Partner with operational, regulatory and industry stakeholders to strengthen compliance performance and global standardisation. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Qualification About You To succeed in this role, candidates should meet the following qualifications and requirements: Bachelor’s Degree or equivalent with a minimum of 8 years of relevant experience Experience leading teams and delivering measurable operational results. Experience within the broader transportation sector, including airlines, shipping, rail, freight, and ground transportation organisations. Experience managing large, complex operations or facilities. Experience supporting terminal transitions or large-scale operational change initiatives. Strong command of the English language. Change management experience with proven performance improvement and cost management capability. Strong leadership, coaching, delegation and stakeholder management skills. Desirable: Governance, Safety Management Systems, Compliance Management Systems, Enterprise Risk Management, Aviation Security, Regulatory Affairs, Assurance/Audit and Dangerous Goods Oversight. Bringing our values to life Safety for Everyone: Champion robust governance, risk management and operational assurance to protect people, assets and operations. Master Responsibility: Take ownership of compliance performance, corrective actions and continuous improvement across the global cargo network. Collaborate to Win: Work across operational teams, handling partners and regulators to achieve consistent global standards. About Qatar Airways Group Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community. How To Apply If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form. https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=238546 Show more Show less