HR Operations Assistant / Employee Relations Assistant

We are seeking a responsible, detail-oriented, and organized HR Operations Assistant / Employee Relations Assistant to support daily human resources operations and employee relations activities. The successful candidate will assist with HR administration, employee records, recruitment coordination, onboarding, attendance management, and employee engagement while ensuring smooth HR operations, accurate documentation, and effective communication between employees and management. Key Responsibilities Provide administrative and operational support for daily HR activities and employee management. Maintain and update employee records, personnel files, HR databases, and confidential documentation. Assist with recruitment activities, including interview scheduling, candidate communication, and onboarding arrangements. Coordinate employee onboarding, orientation, training schedules, and exit procedures. Support attendance tracking, leave administration, timesheet verification, and payroll-related documentation. Assist in implementing HR policies, procedures, and internal employee management guidelines. Handle general employee inquiries regarding HR policies, benefits, leave, attendance, and workplace procedures. Support employee relations activities, including grievance handling, workplace communication, and conflict resolution. Assist with disciplinary documentation, employee investigations, and preparation of relevant reports. Coordinate employee engagement activities, internal communications, and staff welfare programs. Monitor HR documentation and ensure records are maintained accurately and confidentially. Assist with performance management processes, employee reviews, and HR reporting. Coordinate with department managers to address staffing and employee-related matters. Support HR audits, process improvements, and other administrative assignments as required. Requirements Diploma or Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related discipline. Minimum 1–3 years of relevant experience in HR administration, HR operations, employee relations, or general office administration. Basic knowledge of HR functions, employee management, recruitment, and personnel administration. Familiarity with employee records management, attendance systems, HR documentation, and payroll coordination. Understanding of employee relations, workplace communication, and conflict resolution procedures. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Familiarity with HR management systems (HRMS) or payroll software is an advantage. Strong organizational, administrative, and time management skills. Excellent communication, interpersonal, and problem-solving abilities. High level of integrity, confidentiality, accuracy, and attention to detail. Ability to handle sensitive employee information professionally. Proactive, responsible, service-oriented, and able to work independently as well as in a team. Excellent written and spoken English. Show more Show less