Customer Support Agent (Chat Support) Fluent English Speakers

What We Offer Competitive Net Salary: Up to 16,000 EGP. Performance Incentives: Earn up to 3,500 EGP extra for top performance. Work-Life Balance: Last shift ends at 10 PM (No overnight shifts). Social & Medical Insurance. Location Technology Park (Maddi) Transportation Provided: Shuttle service from Thakanat El Maadi metro station. Professional, supportive, and structured work environment. About the Role We are seeking articulate and customer-focused professionals to join our Huawei Chat Account team in Maadi, Cairo. Operating exclusively through written communication, you will handle customer inquiries via live chat, providing accurate and efficient solutions. This role offers an excellent work-life balance with no overnight shifts, alongside highly competitive pay and performance rewards. Gr@duates are strongly encouraged to apply. Key Responsibilities Manage customer inquiries professionally and efficiently via live chat. Troubleshoot and resolve product-related issues. Maintain accurate and detailed records of all chat interactions. Collaborate with team members to ensure exceptional service quality. Qualifications Bachelor's degree in any discipline. English proficiency at B2 to B2+ level. Excellent written communication and typing skills. Strong problem-solving abilities and attention to detail. Flexibility to work rotational shifts. Show more Show less