Sales Service Representative

Company Description Gharably Multi-Modal Freight (GMMF), founded in 2023, provides multimodal transportation and storage services across Egypt, with a strong focus on best-practice processes and integrated logistics solutions. The company serves medium and enterprise-sized businesses as well as local and government organizations, offering reliable and efficient freight services. GMMF emphasizes operational excellence, customer satisfaction, and long-term partnerships with its clients. Team members join a growing organization with opportunities to contribute to building modern, high-quality logistics services in the Egyptian market. Role Description The Sales Service Representative is a full-time, on-site role based in New Cairo. This role is responsible for responding to customer inquiries, preparing quotations, and following up on leads to convert them into successful business opportunities. The Sales Service Representative will coordinate with operations and logistics teams to ensure service details are accurate and customer expectations are clearly communicated. Daily tasks include maintaining client records, updating sales reports, assisting in contract preparation, and handling post-sale service requests and issue resolution. The role involves building strong client relationships, supporting the sales team with documentation and communication, and contributing to the achievement of sales and service targets. Qualifications Strong customer service and client relationship skills, with the ability to manage inquiries and resolve issues professionally. Sales support and coordination capabilities, including preparing quotations, following up on leads, and maintaining accurate sales documentation. Solid communication and interpersonal skills, with clear written and verbal communication in a professional business environment. Organizational and time-management skills, including attention to detail and the ability to handle multiple tasks and deadlines. Basic proficiency in office software (e.g., email, spreadsheets, presentation tools) and comfort working with CRM or sales tracking systems. Experience in logistics, transportation, or related industries is an advantage. Bachelor’s degree in Business, Logistics, Marketing, or a related field is preferred, or equivalent practical experience. Ability to work on-site in New Cairo and collaborate effectively with cross-functional teams. Show more Show less