Account Manager

Job Description – Account Manager (Sales FSR/BCS) Function: Sales – Food Service & Retail (FSR) / Building Care Solutions (BCS) Scope: Account & Relationship Management with primary focus on existing business; new business development is secondary. Key Responsibilities Customer Account Management — Manage assigned accounts in FSR/BCS, maintaining strong long‑term relationships with key stakeholders. Customer Satisfaction — Understand client needs and align them with hygiene and sanitation solutions. Revenue Growth — Maintain and grow revenue within existing accounts, including price capture and gross profit improvement. Product Opportunities — Identify new product opportunities and support sales activities within current customers. Technical Service — Deliver product training, hygiene audits, and dilution system checks to add value and strengthen partnerships. Follow‑ups — Conduct regular customer follow‑ups and status meetings. Knowledge & Complexity Requires solid job knowledge and ability to perform routine activities using standard procedures and reports. Familiarity with hygiene and cleaning solutions in food service and retail environments is essential. Requirements Industry Experience — Background in food service and/or retail. Hygiene Background — Strongly preferred experience in hygiene, cleaning, or sanitation solutions. Account Management — Proven track record in account management or field sales. Relationship Skills — Excellent communication and stakeholder management. Travel Flexibility — Willingness to travel within assigned territory, covering both FSR and BCS sectors. Show more Show less