Commercial Services Lead

JOB PURPOSE: To lead and grow commercial revenue streams for ILMI by developing business plans, managing performance, coordinating product development, and working with suppliers and stakeholders to deliver sustainable revenue and high-quality commercial services. KEY RESPONSIBILITIES & ACCOUNTABILITIES: Own the planning, delivery, and growth of an assigned revenue stream/s in line with Ilmi's strategy and financial targets. Develop annual business plans, activity plans, budgets, forecasts, and delivery roadmaps. Set clear commercial initiatives, milestones, resource requirements, and performance measures. Monitor revenue, costs, margins, pipeline, and performance; address variances and risks. Prepare commercial reports, forecasts, performance insights, and updates for the Head of Commercial. Identify opportunities for new products, services, packages, channels, and partnerships. Lead product and service development from concept and business case through launch and review. Conduct market, competitor, customer, and pricing research to support commercial decisions. Recommend pricing, packaging, and go-to-market approaches supported by financial analysis. Source, evaluate, onboard, and manage vendors and suppliers with relevant internal teams. Manage supplier scope, service levels, costs, timelines, deliverables, and performance. Coordinate internal and external stakeholders to deliver commercial activities to standard. Maintain accurate contracts, approvals, risks, commercial records, and performance data. Improve commercial processes, systems, and customer propositions, and perform other related duties as directed. QUALIFICATIONS, EXPERIENCE & SKILLS: Bachelor’s degree in Business Administration, Marketing, Finance, Economics or a related field. 3–5 years of experience in commercial management, revenue management, business development, or product development. Strong commercial analysis, planning, negotiation, stakeholder management, and reporting skills. Fluency in Arabic and English is preferred. Show more Show less