Residential Community Administrator

Job Description – Residential Community Administrator Location: Riyadh, Saudi Arabia About Azure Azure is a premium lifestyle experience provider managing residential communities in Riyadh, offering quality living experiences through well-maintained properties and resident-focused services. Role Purpose To support the daily administrative and operational activities within the residential community, ensuring smooth office operations, accurate records, and timely coordination between residents, management, and service teams to deliver a high-quality resident experience. Key Responsibilities Administrative Support: Handle daily administrative tasks, correspondence, filing, data entry, and document management within the residential community. Resident Coordination: Receive and follow up on residents’ requests and inquiries, ensuring timely coordination with the relevant teams. Service Request Follow-up: Coordinate with maintenance, housekeeping, security, and other service teams to track requests and ensure proper closure. Records Management: Maintain accurate records of residents, unit occupancy, contracts, reports, and other community-related documentation. Reporting: Prepare daily and periodic administrative reports, operational updates, and status trackers as required by community management. Communication: Act as a coordination point between the community management office, residents, head office, and relevant departments. Document Control: Support the preparation, organization, and tracking of forms, approvals, notices, and other official documents. Operational Support: Assist the community management team with daily activities, resident communications, and operational arrangements. Compliance: Follow Azure’s policies, procedures, and confidentiality requirements while ensuring accurate and professional handling of information. Customer Service: Maintain a professional and service-oriented approach when dealing with residents, visitors, and internal stakeholders. Qualifications & Experience Diploma or bachelor’s degree in Business Administration or a related field. 2–5 years of experience in administration, customer service, front office, or residential/hospitality operations. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Strong written and verbal communication skills in English; Arabic is an advantage. Strong organizational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced operational environment. Show more Show less