QA&QC Engineer

Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of QA&QC Engineer, Anywhere in Saudi Arabia. Description: • Monitor the quality of FM services through inspections and reviews, and report findings, non-conformities and recommendations for improvement. • Develop, implement and maintain the project quality assurance and quality control plan in line with contractual requirements and client expectations. • Prepare, review and update FM policies, procedures, standard operating procedures and ad hoc reports requested by the client within the contracted scope. • Develop standard templates, checklists and document review criteria to maintain consistent quality across project sites and disciplines. • Review monthly deliverables for accuracy, completeness, supporting evidence and compliance with contractual requirements before submission to the client. • Manage deliverable submissions, coordinate responses to client comments, update documents and follow up to obtain formal client approvals. • Conduct quality audits of FM consultancy services, reports and deliverables to verify compliance with the agreed scope, approved procedures and quality requirements. • Audit the quality of FM service providers’ activities against contractual requirements, agreed service levels and approved procedures. • Validate quality-related performance data and supporting evidence used in KPI and SLA assessments and management reports. • Raise and maintain non-conformity reports, assign corrective actions with responsible owners and due dates, and verify effective closure. • Analyze recurring quality issues, coordinate root cause investigations and recommend corrective actions to prevent recurrence. • Prepare and maintain audit and inspection schedules, prioritizing critical services, recurring issues and contractual commitments. • Coordinate technical reviews and endorsements by the relevant discipline specialists before issuing reports, recommendations and technical deliverables. • Control document revisions, review and approval status, and distribution to ensure project teams use current approved documents. • Investigate quality-related client complaints, coordinate corrective actions with the relevant teams and track resolution and closure. • Provide quality awareness training and guidance to consultancy and FM service provider teams on approved procedures, reporting and record-keeping requirements. • Support client, external and certification audits by providing records, coordinating responses and following up on agreed corrective actions. • Lead quality review meetings, training, escalate unresolved issues to the FMC Manager and recommend improvements based on audit results, client feedback and service trends. EXPERIENCE: • Minimum of 7 years of Middle East experience in facility management with at least 3 years in facility management consultancy/ FMMA lead, excellent communication and interpersonal abilities. • Proven experience managing VVIP clients, ability to work under pressure and manage multiple projects simultaneously. EDUCATION: • Bachelor’s degree in electrical/Electronics/Mechanical. • Relevant certifications CFM/FMP/PMP or similar, business administration degree is advantageous. Department: Facilities Management Consultancy Location: Anywhere in KSA Job Title: QA&QC Engineer Reports to: FMC Manager/ FM Consultant If you are an experienced QA&QC Engineer, with a proven track record, we encourage you to apply and become part of our growing team. Show more Show less