Senior HR Officer

Job Purpose The Senior HR Officer will support the HR Head in the effective delivery of key HR functions and initiatives, ensuring alignment with the organisation’s wider HR and Development Strategy. The role will have a strong focus on end-to-end recruitment and selection, ensuring the organisation attracts and retains talent with the right skills, experience, and capabilities. The role will also support training and development initiatives, HR operations, performance management, and continuous improvement of HR processes to enhance employee performance and contribute to the achievement of organisational objectives. Main Accountabilities Manage the end-to-end recruitment and selection process, including candidate sourcing, screening, interviewing, offer management, and onboarding. Manage HR administration and leave management processes, ensuring accuracy, consistency, and compliance with established procedures. Coordinate training and development initiatives across the organisation to support employee growth and performance improvement. Ensure the effective implementation of and adherence to HR policies, processes, procedures, and systems across the organisation. Manage day-to-day HR transactions, including HR reporting, employee data maintenance, preparation of employment contracts, and related documentation. Support the implementation, maintenance, and continuous improvement of HR systems and processes. Analyse HR data and prepare reports on key metrics, including staff turnover, attendance, and other workforce trends, to support effective decision-making. Identify opportunities for improvement and recommend enhancements to existing HR policies, procedures, systems, and practices. Build and maintain effective working relationships with employees, line managers, senior leaders, and other departments to ensure responsive and efficient HR service delivery. Job Specification Diploma or degree in Human Resource Management or a related discipline. Minimum of 9–10 years of relevant HR experience. Experience in the education sector would be an advantage. Strong experience in end-to-end recruitment, with exposure to performance management and employee development. Ability to establish credibility quickly and build effective working relationships with colleagues and stakeholders at all levels of the organisation. Demonstrated ability to manage the expectations and requirements of multiple senior leaders and stakeholders. Ability to work effectively with people from diverse cultural backgrounds. Ability to work collaboratively within a dispersed team while taking ownership and accountability for assigned responsibilities. Strong organisational and multitasking skills, with the ability to prioritise competing demands effectively. High level of accuracy, attention to detail, and commitment to delivering quality work. Proactive approach, with the confidence to take initiative, exercise sound judgement, and act as a key point of contact for multiple stakeholders. Ability to remain calm under pressure, manage challenging situations professionally, and meet tight deadlines. Excellent interpersonal, written, and verbal communication skills. Good reporting and Microsoft Excel skills, with the ability to analyse and present HR data effectively. Proficiency in Microsoft Office and other relevant computer applications. Interested candidates may apply through our website: http://fortes.co/Careers Show more Show less