Contracts & Supplier Relationship Management Specialist

To manage and oversee the full lifecycle of contracts and agreements with suppliers, while developing and maintaining strong business relationships. The role aims to ensure contractual compliance, enhance the quality of products and services, achieve operational efficiency and cost optimization, and ensure adherence to company policies, procedures, and applicable regulations. 2. Key Responsibilities A. Contract & Agreement Management Prepare, review, and coordinate contract and agreement drafts with relevant departments and the Legal Department. Manage the full contract lifecycle, from preparation and negotiation to execution, renewal, and closure. Monitor contract expiration dates and ensure timely renewal or termination procedures. Ensure all contracts meet the required documentation and approval requirements in accordance with the approved Delegation of Authority (DOA). Establish and maintain a centralized contract register, ensuring proper documentation and record-keeping. Monitor contractual obligations and ensure compliance with agreed terms and conditions. B. Supplier Relationship Management Build and maintain strong, professional, and sustainable relationships with existing and potential suppliers. Monitor and evaluate supplier performance periodically against established Key Performance Indicators (KPIs). Coordinate with suppliers to resolve operational and contractual issues and improve service delivery. Ensure suppliers comply with agreed delivery schedules, product and service quality standards, and commercial terms. Participate in periodic performance review meetings with key suppliers. Maintain and update the supplier database and verify the validity and completeness of suppliers' legal and regulatory documentation. C. Contractual Compliance & Governance Monitor supplier compliance with contractual terms and Service Level Agreements (SLAs). Identify and report contractual breaches and non-compliance cases, recommending appropriate corrective actions. Monitor bank guarantees, insurance policies, certificates, and other contract-related documents, where applicable. Coordinate with the Legal Department regarding disputes, claims, and contractual amendments. Ensure compliance with procurement policies, governance requirements, and the approved Delegation of Authority (DOA). D. Performance Improvement & Cost Optimization Analyze contract and supplier performance to identify opportunities for operational improvement and cost reduction. Participate in contract renewal negotiations to achieve improved commercial and contractual terms. Prepare periodic reports on contract status, supplier performance, and potential risks. Recommend initiatives to enhance contract management processes and supplier relationship management practices. Support management in assessing risks associated with dependency on key suppliers. 3. Job Authority & Decision-Making Within the limits of company policies, procedures, and the approved Delegation of Authority, the position is authorized to: Communicate directly with suppliers regarding operational and contractual matters. Request necessary information, documents, and clarifications from suppliers and internal departments. Follow up on contract execution and request corrective actions in cases of non-compliance. Participate in supplier negotiations and provide commercial and contractual recommendations. Prepare supplier performance evaluations and recommend continuation, reassessment, or reconsideration of business relationships. Recommend contract renewals, amendments, or terminations based on performance results and business requirements. Escalate contractual breaches and risks to the Department Manager and relevant stakeholders. Access relevant contract and supplier information in accordance with approved access levels. 4. Qualifications & Experience Education: Bachelor's degree in Business Administration, Supply Chain Management, Law, Procurement Management, or a related field. Experience: 1–3 years of relevant experience in Procurement, Contract Management, or Supplier Relationship Management. Experience in preparing and managing commercial contracts, service agreements, and supply agreements. Good understanding of procurement processes, commercial negotiations, and supplier performance management. Previous experience in the transportation, logistics, or other operational sectors is preferred. Preferred Professional Certifications: CIPS (Chartered Institute of Procurement & Supply). Contract Management certification from World Commerce & Contracting or an equivalent qualification. Specialized training in Supplier Relationship Management and Commercial Negotiation. 5. Required Skills & Competencies Contract and Agreement Management. Supplier Relationship Management and Performance Evaluation. Commercial Negotiation and Dispute Management. Data Analysis and Reporting. Understanding of Contractual Terms and Conditions. Risk Management and Regulatory Compliance. Effective Communication and Relationship Building. Planning, Organization, and Prioritization. Proficiency in Microsoft Office, particularly Microsoft Excel. Familiarity with ERP systems; SAP knowledge is preferred. Good command of English, both written and spoken. Problem-Solving and Decision-Making Skills. Show more Show less