Senior Program Manager

The Senior Program Manager leads the end-to-end planning, delivery and continuous improvement of Flat6Labs accelerator and entrepreneurship support programs. The role is accountable for program performance, quality, budgets and stakeholder relationships, while ensuring participating startups receive relevant support to advance their growth and investment readiness. Working closely with Flat6Labs leadership and regional teams, the Senior Program Manager translates program objectives into practical delivery plans, manages and coaches program staff, and provides partners with timely, evidence-based reporting. Key responsibilities Program strategy and delivery Own program workplans, timelines, delivery milestones and operational priorities across the full program cycle; align execution with agreed objectives, partner commitments and Flat6Labs standards Lead program design and refinement, using participant feedback, ecosystem insights and performance data to improve content and results Anticipate delivery risks, resolve escalated issues and maintain high standards of participant experience and operational compliance Startup sourcing, selection and growth Lead startup outreach, application screening, selection processes and assessment panels, ensuring transparent criteria and a strong pipeline of relevant ventures Conduct needs assessments, startup progress reviews and development plans; intervene where teams require additional strategic or operational support Guide startups on business models, growth strategy, pitching and investment readiness, and oversee Demo Day preparation and investor engagement Mentorship, training and ecosystem engagement Set the expertise standards for training, mentorship and coaching; recruit and engage high-quality mentors, experts, trainers and speakers Oversee matching of startups with mentors, monitor the effectiveness of sessions and adjust delivery based on feedback and identified needs Build and maintain relationships with investors, corporates, educational institutions, ecosystem organisations and other strategic partners to generate meaningful opportunities for startups Partnership and stakeholder management Serve as a senior point of contact for program partners and key external stakeholders; manage expectations, communication, deliverables and escalations Coordinate with internal functions and regional peer programs to share expertise, mobilise resources and ensure consistent delivery across the Flat6Labs network Represent Flat6Labs at program activities, industry events and partner meetings when required Performance, budgets and reporting Achieve the program's set KPIs, monitor startup progress tracking, participant outcomes and data quality Develop clear management and partner reports that communicate achievements, challenges, lessons learnt and corrective actions Communicate clear program budgets expenditures and track activity costs Ensure accurate and up-to-date program documentation, startup records, mentor databases and communication materials, collaborating with marketing as needed Benefits At least 6-9 years of relevant experience in program management, business operations, entrepreneurship support, accelerators or related fields, including experience owning complex programs end to end Demonstrated experience leading teams, coordinating cross-functional stakeholders and managing multiple external partners Strong understanding of startups, business development, the investment ecosystem and the practical challenges faced by early-stage founders Proven ability to manage budgets, track KPIs, and produce high-quality reports Excellent planning, problem-solving, communication, and stakeholder-management skills; able to prioritise and deliver under pressure Excellent written and verbal communication skills in both English and Arabic Bachelor's degree in business, management, economics, entrepreneurship or a related discipline; a relevant postgraduate qualification is an advantage Active engagement with the startup and entrepreneurship ecosystem is strongly preferred Show more Show less